Spa Attendant/Link

About Us:

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 10 established centers: Toronto, Upper East Side, Tribeca , Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Los Angeles Facility in 2026.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Tribeca Location:

In the midst of the bustle and fast-paced rhythm of downtown, right at the heart of Tribeca, there is an oasis of tranquility exclusively designed to balance mind and body. Located at a restored historical building, originally an 1883 textile factory, the AIRE experience consists of an unforgettable journey through sensations across the various baths with water at different temperatures that will transport you to the ancient times of the Roman, Greek and Ottoman traditions.

The Role:

As a Spa Attendant/Link you will play an integral role in providing clients with the AIRE Experience. You will check in and guide clients through their bathhouse and massage experience. You will give bathhouse tours, schedule massages, and tend to client needs throughout the day. You will coordinate with other Spa Attendants/Links and Massage Therapists to ensure all clients are taken care of.

Key Responsibilities:

Customer Service

• Welcome guests to the bath area, explain the different baths, and review bathhouse guidelines and procedures.

• Ensure guests feel comfortable and cared for by anticipating their needs and answering questions throughout their experience.

• Serve beverages and amenities included in the guest experience, and other requested items.

• Engage with guests throughout their visit, share feedback with management, and professionally address guest concerns when needed.

• Ensure guests leave the facility feeling relaxed and supported at the end of their experience.

• Maintain clear communication with guests and massage therapists while escorting guests to treatment rooms and overseeing the flow of the bathhouse.

Workplace

• Inspect massage rooms, supplies, and equipment to ensure everything is properly prepared and organized.

• Maintain the atmosphere and presentation of the space throughout each shift, including candles, aromas, stones, and other bathhouse elements.

• Ensure guest comfort by monitoring temperature, humidity, noise levels, and overall environment.

• Keep all assigned areas clean, organized, and well maintained.

• Report any shift incidents or operational issues to the Links Manager.

Others

• Support the Links team with guest service, organization, and cleaning tasks when needed.

• Perform other duties and responsibilities assigned within the scope of the role.

• Comfortable working in a bathhouse environment with temperatures between 85–87 degrees.

Who You Are:

• Prior experience as a host in a spa or hospitality industry, preferred.

• Strong customer service mentality: friendly, outgoing, and personable demeanor.

• Energetic team player with a passion for assisting high-end clientele.

• Skilled at anticipating the flow of business, thinking ahead, and solving problems before they occur.

• Strong attention to detail: ensure clients have what they need, and remember the fine points of their reservations.

• Ability to multitask, remain calm under pressure, and work quickly and efficiently.

• Maintain flexibility with scheduling according to business needs.

• Prior experience with reservation systems, preferred.

Why You Should Join Us:

• Pay: $20/hour; $21/hour (CPR certified - AIRE pays for training).

• United Healthcare Insurance: medical (major), dental, and vision.

• PTO: (5 days).

• Sick days (7).

• Growth opportunities.

• 401K savings plan.

• Commuter Benefits Program.

• Complimentary Bath Experience (once a month).

• Employee Bath Experience discounts (including friends/family).

• Employee Perks Program (TicketsAtWork).

• Employee Referral Bonus Program.

• Employee discounts for Blink Fitness Gyms.

• Team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.