Telecommunicator

The Oswego County E-911 Department is currently recruiting Telecommunicators to answer emergency and non-emergency calls for police, fire, and emergency medical services and relay information to appropriate personnel. The incumbent operates a variety of communications equipment including radio and telephone equipment and computer terminals to relay information and dispatch emergency personnel and equipment. Under general supervision of a higher-ranking Telecommunicator or site supervisor and within the parameters of established operating procedures and guidelines, employees are expected to exercise independent judgment, alertness and responsiveness in emergency situations. The job involves an unusual working environment which includes high stress dealing with life and death situations, the need to remain calm in emergency situations and the need to be polite when dealing with angry and abusive people. Employees are required to work shifts which cover both day and night hours including weekdays and weekends.

Qualifications: Graduation from high school or possession of an equivalency diploma.

SPECIAL REQUIREMENT : All candidates for employment as public safety telecommunicators shall be subject to a background investigation, including a fingerprint-based criminal history search, medical examination to include a hearing test, and a psychological examination/personality assessment, prior to appointment. All such assessments shall be in conformity with New York Executive Law article 15 (Human Rights Law).

This title has been approved to be filled without the need to take an exam for a limited period through the HELP Program. Candidates appointed permanently to this title will NOT need to take an exam and will remain in their position even when the HELP Program ends.

Pay Rate: $21.83 per hour plus competitive benefits package including: health, life, dental and vision insurance; NYS Retirement; and Public Service Loan Forgiveness Program.

To Apply: Review of applications will begin immediately and continue until the positions are filled. Please visit our website to complete an online application or submit a paper application to the address below.

Oswego County Human Resources Department

46 East Bridge Street

Oswego, New York 13126

(315) 349-8209 Fax: (315) 349-8254

Email: [email protected]

Web:

AA/EEO EMPLOYER

Oswego County Government offers a wide variety of career fields across 30 departments. We employ individuals in many different positions such as Accountant, Caseworker, Nurse, Attorney, Patrol Officer, Mechanic, Equipment Operator, Secretary, and many more. Together, the County works to serve the community and support the infrastructure and services that are needed.As an employer, Oswego County seeks individuals who are passionate about their chosen field. Open positions often include entry level openings where little or no experience is required. The County strives to promote from within whenever possible. Benefits may include health, dental, vision and life insurance; NYS Retirement; Public Service Loan Forgiveness Program; paid holidays, sick and annual leave; Employee Assistance Program; tuition reimbursement (for related courses while employed); optional pre-tax retirement plan; optional pre-tax spending plan (FSA); and more. Oswego County (population approximately 122,000) is located on Lake Ontario in Central New York, approximately 40 miles north of Syracuse and 80 miles east of Rochester. Oswego County offers educational, recreational, and cultural opportunities.