Administrative Assistant 1/Administrative Assistant Trainee, Central Office;

New York State Civil Service
Albany, NY

NY HELP Yes

Agency Mental Health, Office of

Title Administrative Assistant 1/Administrative Assistant Trainee, Central Office;

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 11

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $47695 to $58447 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

Duties Description The Office of Mental Health's (OMH) Office of Advocacy and Peer Support Services (OAPSS) is recruiting to fill an Administrative Assistant 1, Grade 11, position. OAPSS operates at a Statewide level to promote and include mental health recipients in ensuring that mental health services and support reflect their needs, preferences, and, above all, support recovery. operates at a Statewide level to promote and include mental health recipients in ensuring that mental health services and support reflect their needs, preferences, and, above all, support recovery. OAPSS facilitates input from service recipients into agency planning and policy development and plays a critical role in maintaining and encouraging ongoing communication and dialogue between state entities, contractors, mental health administrators, service providers, and current and former recipients of mental health services.Specific duties to be performed may include, but are not limited to, the following: Manage the calendar of the Director and Deputy Directors of the Office of Advocacy and Peer Support; Schedule and arrange meetings, conferences and presentations; Arrange travel and hotel accommodations. Communicate by phone, mail, email, fax, and in person with a variety of individuals, including executive and program staff from other State agencies, community providers, constituent groups, recipients and families; Resolve immediate issues and determine appropriate routing of calls and correspondence. Provide occasional administrative support to state-wide advocacy specialists in Central Office and regional advocacy specialists located in the five OMH field offices statewide.Take meeting notes and/or minutes for meetings or events identified by the DirectorCoordinate interagency activities and correspondence for department initiatives.Manage procurement activities including SFS reconciliation. Coordinate correspondence and reports from agencies, contractors and field staff. Manage the logistics of large virtual meetings including Webex and ZoomAttend Staff meetings virtual and in person, and take minutes.Coordinate staffing needs with spreadsheets and other documentation.Answer calls from the community and assign as appropriateBe proficient in programs such as Excel, Word, Teams, One Note and OutlookFulfill other support duties, as assigned.

Minimum Qualifications Non-Competitve Appointment:Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.Trainee 2: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.Journey: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.Transfer:Candidates must have permanent status as an Administrative Assistant 1, Grade 11, and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 of the Civil Service Law.

Additional Comments The salary listed applies to candidates appointed to Administrative Assistant 1, SG-11. The salary for candidates appointed to Administrative Assistant Trainee 1 starts at $40,391 and, for current New York State employees, is based on the candidate's salary at the time of hire.Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.

Some positions may require additional credentials or a background check to verify your identity.

Name Caitlin Hart

Telephone

Fax (518) 486-3897

Email Address [email protected]

Address

Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

Notes on Applying To be considered for this position, interested candidates should email a cover letter and resume as an attachment in Microsoft Word or PDF format to [email protected]. Please include the title of the position and Vacancy ID #209352 in the subject line of your email when applying. You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.

Posted 2026-02-15

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