Customer Service- Sales Support
Job Description:
Skurnik Wines is looking for a service and hospitality minded candidate to join the Sales Support Team in our New York HQ. We distinguish ourselves as a distributor by our service to our sales team, customers and suppliers. Known colloquially as “Skurnik University” the Sales Support Team acts as an integral connection between the sales team and the administrative team through sales order entry, inventory and allocation responsibilities, sales reporting, and liaison operations departments.
We are seeking candidates with self-starting personalities, with the ability to multi-task, strong capacity for problem analysis, and effective communication. With an expanding portfolio of wines, spirit and sake, our sales team is growing, and “Skurnik University” provides an excellent training and preparation for internal promotion into sales and operations positions.
• Order entry via phone and email
• Order management for app, web and automated orders
• Sales Team Support
• Customer Service
• Delivery ETAs
• Reporting
• House account sales
• Resolve customer account issues by rebilling invoices impacted by invoicing errors or incorrect order types Qualifications: • 2 years’ experience in wine or spirits industry: restaurant, retail, wholesale
• Knowledge of major wine regions, producers and grape varieties
• Effective communication skills
• Computer proficiency
• Microsoft: Outlook, Word, Excel
• iOS devices and applications
• Internet navigation COMPENSATION
$53-58K
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