Manager - program

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

Rich Products is growing and transforming. We are embracing technology and driving innovation across the enterprise to better empower our associates and provide enhanced services and products to all our customers. As part of this initiative, our world-class Research & Development team has undergone significant reorganization and is now known as Research, Innovation & Compliance (RIC).

The RIC team is expanding and we’re currently looking for a Manager, Product Lifecycle Management (PLM) & Digital Systems. This role will be part of our newly created Digital Center of Excellence.

The Manager, PLM and Digital Systems leads initiatives to operationalize and optimize recipe management and digital solutions within the PLM ecosystem. Acting as a thought leader, they partner with IS, Demand Creation, and Speed To Market (STM) to develop operating models, ensuring seamless integration between PLM, ERP, and STM. They serve as the PLM liaison for acquisitions and special projects, bringing expertise in PLM processes and workflows. Additionally, they support the PLM user community by developing training materials, providing ongoing education for R&D developers and specialists, and facilitating PLM tasks across functional teams. As a subject matter expert, they represent R&D in technical domains with PLM interdependencies, such as ERP and STM.

Ideally this role will be based at our WHQ in Buffalo, NY, but we can consider remote applicants with up to 50% expected travel.

Key Accountabilities and Outcomes

• Lead and execute high complexity activities regarding recipe management including co-manufactured and international projects. Influence internal and external project teams on project scope and technical research plans on a complex range of recipe management. Utilizing a strong understanding of Rich Products business strategies, and technology to meet project success criteria.
• Line manager of the RIC US/Canada PLM Specialist Team and Global Markets PLM analysts.
• Support ERP Transformation from current PLM standpoint ensuring seamless PLM integration with S4Hana.
• Support PLM Transformation scoping and shaping in service of system modernization, including due diligence, gap assessment initiatives, and inputs to fit for purpose specifications.
• Supports PLM troubleshooting from PLM Specialist Team, RIC, STM and the plants in service of business continuity of workflows. Works with proper resources to correct issues or develop new process
• Accountable for creating PLM training materials and training for the RIC organization
• Create and designs and maintains workflow.
• Support M&A initiatives as a PLM system expert
• Ensure proper IP and authorization for developers viewing formulas, FG recipes and data.
• Facilitate an environment that fosters innovation culture by continually introducing ideas that will allow the R&D developer to work faster and more efficiently.
• Question the status quo in pursuit of technological innovations and disruptions to define and develop the best-in-class systems & experiences.

Knowledge, Skills, and Experience

Required:

• Bachelor’s Degree in a Science, Technology, Engineering, or Math field.
• 5+ years of experience working with a PLM system, which includes experience as a user, workflow approver, and/or administrator.
• Knowledge of Speed to Market business process (or equivalent stage gate processes), including PLM work flows.
• Comprehension of B2B and/or B2C product lines, role of R&D specifications in projects and a working knowledge of the production facilities manufacturing those product lines
• 2+ years of line management experience.
• Demonstrated experience with R&D data management, role of specifications, and role of knowledge management.
• Experience with Digital solutions surrounding PLM ecosystem.
• Demonstrated organizational skills; Demonstrated solid written and verbal communication skills.
• Demonstrated experience in leading multiple high complexity projects including companywide priorities in a cross-functional environment while delivering significant results.
• Lead and execute high complexity activities regarding recipe management including co-manufactured and international projects. Influence internal and external project teams on project scope and technical research plans on a complex range of recipe management
• Expertise with a recipe management system and interconnections between PLM, ERP and Project Portfolio Management (PPM) processes.
• Demonstrated experience to deal with ambiguity and can comfortably manage risks, changing priorities, and uncertainty.
• Excellent interpersonal skills and proven ability to work and influence across functions including senior leadership.
• Excellent project management skills.

Preferred:

• 
  Experience with PLM and ERP transformation.

• 
  Working knowledge of SAP PLM.

• Experience of R&D System related Process Workflows and/or relevant Digital system experience preferred

• 
  Experience working with multiple geographical markets.

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COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$106,000.00 - $159,000.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [email protected] if you need assistance completing this application or to otherwise participate in the application process.