HR Customer Service Coordinator Employee Engagement

HR Customer Service Coordinator Position OverviewThe HR Customer Service Coordinator will perform the administrative functions, such as employee benefits, recruiting and interviewing, along with strategic planning and policy management. Responsible for enhancing company productivity, increasing performance and improving business results. This is a 7-month, 40 hour per week contract role. Key Responsibilities * Act as a point of escalation for questions, interpreting policies, and helping resolve work-related problems. * Instruct staff on how to advise management on organizational matters. * Draft communications, presentations, and reports for senior P&C and business leaders to support talent strategy discussions and change management * Generate, maintain, and audit various reports, presentation slides, and charts. * Manage data and transact changes within Excel, Orgvue, and Miro. * Operationalize and implement various programs, managing budgeting, communications, and requests. * Develop strong working relationships and work closely with all COE teams to support cross-functional initiatives such as compensation planning, promotion cycles, and job architecture, ensuring timely execution, documentation, and communication.Key Responsibilities * 1+ years of experience * Verbal and written communication skills, attention to detail, customer service and interpersonal skills. * High proficiency in Excel including VLOOKUP's, pivot tables, data validation and conditional formatting * Strong ability to work independently * Knowledge of legal policies and procedures related to hiring practices * Familiarity of benefit and pay-scale systems. * Previous experience with computer applications, such as Microsoft Word and Excel. * Workday, SharePoint, Orgvue, Lucidcharts experience is a plusIn this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.BenefitsCreative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Email your resume in Word to: [email protected] Please do NOT change the email subject line in any way. You must keep the JobID: : DR8-1884902L484 -- in the email subject line for your application to be considered. * Donna Ruch - Senior Recruiter, National Delivery For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 11/21/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancest