Sales Operations Director

Join the creative revolution at XR!

XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it!

At XR, you'll join a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive.

Ready to make an impact? If you're passionate about technology, solving complex challenges, and joining a team that's changing the game, XR is the place for you. Let’s shape the future together!

The Opportunity

This position is ideal for a former management consultant with deep experience in sales effectiveness, revenue transformation, and operating model design, who is ready to operate as a hands-on owner in a fast-paced, outcomes-driven environment. The role partners closely with the CCO, CFO, and Sales Leadership.

Key Responsibilities

Sales Effectiveness, Strategy & Program Leadership

• Act as an extension of the VP of Sales Operations, partnering closely on the design and execution of sales improvement programs.

• Lead strategic Sales Operations initiatives that support revenue growth, GTM execution, and a scalable sales operating model.

• Review, design, and optimize the sales operating model, sales capacity model, and territory/GTM approach in line with growth objectives.

• Translate commercial strategy into clear operating rhythms, playbooks, and success metrics for Sales Leadership.

Reporting, Forecasting & Insights

• Drive forecasting discipline by providing structured analysis, risk assessment, and performance insights to Sales Leadership and Finance.

• Partner with Sales leaders to surface risks, opportunities, and corrective actions tied to revenue outcomes.

• Support annual and quarterly planning cycles and board-level narratives.

• Support BAU and ad hoc analyses, reporting, and executive presentations for Sales Leadership, including weekly C-suite reviews.

• Continuously improve Salesforce data quality, reporting, and dashboards to support decision-making at scale.

Cross-Functional Execution & Enablement

• Partner closely with Legal, Finance and Service to ensure smooth execution of sales processes and GTM initiatives.

• Lead change management efforts for new processes, tools, and performance frameworks in a high-accountability environment.

• Act as a trusted advisor to senior stakeholders across Sales and Revenue Leadership.

Pursuant to New York City's Pay Transparency Law the pay range for this position is $170,000- $190,000; base pay offered may vary depending on job-related knowledge, skills, and experience.

Requirements

• Bachelors degree in an analytical field such as Economics, Statistics, or Finance

• 3-5 years experience in management consulting, investment banking, or similar strategy / analytics / operations roles
• Strong analytical problem-solving skills and high attention to detail
• Strategic mindset and exceptional communication skills
• Dependable and results-oriented with the ability to be deep in the details, but articulate the overarching themes and strategies across different audiences
• High level of proficiency with analytical and presentation tools (e.g., Microsoft Excel, PowerPoint); bonus points for familiarity with programming/scripting languages (e.g., SQL, Python) and visualization tools (e.g., PowerBI, Omni)
• Knowledge of Salesforce, admin certification a plus

The wonderful world of XR

Impactful Work: You’ll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide.

Global Reach, Local Impact: With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that’s making waves across the globe!

Innovation & Growth: We’re all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you’ll be working on groundbreaking products that power TV, film, digital marketing, and entertainment.

Creative Culture: We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking.

Make a Difference: Here, you’ll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style.

Let's Redefine What's Possible

If you’re ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we’d love to hear from you. Pitch us your vision- and let's build the future, together.