Medical Assistant/Patient Service Representative - Department 34th St 2nd Floor Cardiology - Mount Sinai Doctors Medical Group - Full Time - Days

Responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). Provides clerical support necessary for efficient and effective functioning of the office.

1. Assures that the delivery of patient care is consistent with the philosophy of Beth Israel Medical Group

2. Performs EKGs, PFTs, audiometry, and lab testings as ordered by the physician

3. Admits patient to the exam room and takes vital signs, height and weight, medical history, medication history and allergy history

4. Performs quality controls

5. Ensures that the patient referrals are completed and forwarded appropriately

6. Documents appropriately any treatment, telephone contact, lab accession log, and daily checks.

7. Adheres to universal precautions and OSHA Regulations

8. Maintains examination rooms and medical areas in a clean and orderly fashion

9. Stocks examination room with supplies

10. Checks supplies from vendors against packing slips as assigned

11. Ensures that patients and visitors are greeted promptly and courteously

12. Registers and transacts patients promptly and accurately using current computer system

13. Updates pertinent patient information, including medical insurance coverage and eligibility

14. Ensures that all patients names appear on daily ledger sheets

15. Schedules patient appointments

16. Retrieves and files medical reports/lab results

17. Maintains the patient waiting room and front desk area

18. Processes HMO referrals as requested by Physician, Practice Management, and patients

19. Communicates to Physician all patient emergencies

20. Takes messages to ensure follow-up on all calls

21. Files and maintains file units

22. Balances ledger sheets and accounts for all monies received

23. Has accountability for all aspects of the cash box and the contents within

24. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed

25. Provides information to other departments as requested

26. Provides assistance with uncovered shifts

27. Confirms appointments

28. Calls insurance companies to verify coverage and eligibility

29. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.

• High School Diploma/GED with completion of Training Certificate from an approved Medical Assistant certificate course. Certified Medical Assistant preferred.
• Certification as a Medical Assistant or two (2) years relevant work experience preferred
• CMA/RMA - National Certification Required

Collective bargaining unit: SEIU 1115-MSBIMG

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.8827 - $29.3827 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.