Operational and Compliance Risk Testing Officer - Risk Evaluation & Assurance Program

Location:

About the Job

As part of Key's second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the "REA Program") has the responsibility for evaluating Key's ongoing compliance with applicable laws and regulations through the execution of compliance and operational risk monitoring and testing across Key's lines of business, products, and functional activities. Individuals in this role assist in the design and execution of operational risk testing and continuous monitoring. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The ideal candidate has a functional knowledge of consumer finance operations and products, experience in testing/auditing, and a passion for continuous learning and challenging the status quo.

Essential Job Functions

• Serve on a team of risk evaluation and assurance professionals, working to provide an independent Second Line of Defense approach to risk-based monitoring and evaluation by focusing on current, high impact operational risks, developing assessments, and providing input over control effectiveness through formal reporting, as well as monitoring remediation activities.

• Work independently and with a team on risk-based monitoring and evaluation activities, including risk assessment, monitoring and testing, analysis of findings, and reporting to ensure effective, sustainable risk management processes exist.

• Demonstrate a working knowledge of operational risk including banking operations and processes, industry trends, emerging issues, and related banking products (e.g. - lending, deposits, etc.) and ability to understand its applicability to risk management strategies including the scoping of risk evaluations, monitoring, and design of testing plans.

• Utilize data analysis tools and techniques to analyze, quantify, and/or assess risks and to evaluate controls to identify potential weaknesses and/or control gaps.

• Clearly document the results or conclusions for testing performed in concise management reports and provide heightened awareness around significant risks and proactive identification, escalation, and remediation of control weaknesses or gaps.

• Review policies, procedures, and associated risk and operational programs to ensure consistency with internal and industry standards as well as current applicable banking rules, regulations, and laws.

• Develop and maintain strong, collaborative relationships with mid to senior level management, other internal clients and peers, and Audit.

Required Qualifications

• Education/Background: Bachelor's degree

• Minimum 3 years of banking operations, risk management (operational and/or compliance), and/or audit experience with a strong focus on risks and controls and risk-based testing or auditing techniques.

• Practical working knowledge of financial services operations including the related rules and regulations of the financial services industry to include: OCC, FRB, CFPB, State Law, and other pertinent regulations.

• Demonstrated skill in effectively communicating (verbal and written) results to a diverse audience; ability to work with all levels of management with a focus on collaboration and relationship management.

• Strong interpersonal skills; ability to work well in a team environment.

• High ethical standards, strong critical thinking, detective, analytical, and problem-solving skills.

• Autonomous, self-motivated, and flexible with the ability to adapt quickly to change or shifting priorities in a fast-paced environment.

Preferred Qualifications

• Currently maintains or actively pursuing industry relevant professional certifications or specialized knowledge in risk management and/or compliance (e.g. - Certified Fraud Examiner (CFE), Certified Regulatory Compliance Manager (CRCM)).

• Experience with data analysis tools and techniques including advanced concepts of Microsoft Word, Excel, and PowerPoint and/or other analytical software (e.g. - SAS, Tableau, ACL, etc.).

• Comprehensive knowledge of the operational, technical, and functional structure of financial services organizations, banking systems, and operational risk programs.

• Experience working on projects or initiatives requiring strategic planning/thinking across multiple functional areas and business processes.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here ( for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 04/26/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

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KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You'll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.