Enrollment Specialist

Full-time

Description

Enrollment Specialist

Schedule: Hybrid role requiring regular travel to locations throughout NYC and dedicated time for administrative duties

Salary Range: $25 an hour Plus 3% commissions on all sales

Benefits: Comprehensive benefits package including health coverage paid time off and program discounts

We Bring Learning to Life! At NY Preschool & Kids Club childhood is our passion. NY Preschool & Kids Club is a leading provider of early childhood education and private enrichment classes committed to physical intellectual and social experiences for children from 8 weeks to 12 years old. Through innovative classes creative camps one-of-a-kind birthday celebrations and events our approach inspires each childs inherent love of learning!

The NY Preschool & Kids Club is seeking an Enrollment Specialist to manage the full enrollment cycle- from the first inquiry to confirmed registration. As the primary point of contact for families you will guide them through our offerings build meaningful relationships and ensure a seamless and personalized enrollment experience. Your enthusiasm for early childhood education consultative sales skills and goal-driven mindset will be essential as you work to meet and exceed enrollment targets across your assigned locations.

Responsibilities:

• Respond promptly to family inquiries via phone email or in person and address questions professionally.
• Schedule and conduct campus tours information sessions and participate in open houses and community events.
• Manage and maintain accurate student and family records in the CRM system ensuring data integrity.
• Convert inquiries into enrollments through consultative sales and effective communication of program value.
• Maintain strong knowledge of all programs and adhere to company sales standards.
• Deliver exceptional family-centered service at every touchpoint and represent the organization positively.
• Collaborate with Marketing Programming and Operations teams to support onboarding and communication.
• Provide feedback on trends family preferences and opportunities for improvement to drive growth.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.

Requirements

This job is for you if:

• Bachelors Degree in a related field (or commensurate experience) required
• Have 13 years of experience in sales customer service or enrollment roles (experience in early childhood education or related industries strongly preferred).
• Have exceptional communication and interpersonal skills with the ability to connect authentically with families.
• Are highly organized and detail-oriented with strong follow-up discipline.
• Are proficient in CRM systems (e.g. HubSpot Salesforce or similar) and data management.
• Are self-motivated goal-oriented and able to work both independently and collaboratively.
• Have a genuine passion for child development family engagement and education.

Physical exam and background checks are required for this position.

Physical Demands: The role involves standing walking sitting constant movement and occasional climbing. The ability to lift and move up to 50 pounds is required. Specific sensory abilities include close vision color vision peripheral vision depth perception and adjustment of focus.

Inclusivity and Diversity: NY Kids Club & NY Preschool is committed to an inclusive and diverse community. We celebrate differences leading with kindness and respect. We are an equal opportunity employer prohibiting discrimination based on various factors.

Accommodations: The NY Kids Club complies with ADA requirements. If you need accommodation in completing the application please contact

Salary Description

$25/hour

Required Experience:

IC