Trader Voice Engineer

Insight Global
New York, NY

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Job Description

Insight Global is seeking a Trader Voice Engineer to join a large financial firm local to the New York region. In this role, the individual will collaborate and work very closely with traders, trading technology teams, network engineering, and cybersecurity. In this role, you will be providing L2/L3 support for the firm. Some job responsibilities will include managing voice systems, working with telecommunication protocols such as (SIP, QSIG) and experience with CUCM (cisco unified call manager). Lastly, you will be working closely with 3rd party vendors to ensure everything is operating up to standard. Responsibilities tied to this role will include:

Designing and supporting trader voice platforms

Ensuring high availability and resilience

Voice infrastructure engineering

Regulatory and compliance support

Production support

Collaboration

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills And Requirements

3+ years of recent years in voice engineering, supporting trader voice environments

Strong desktop engineering background

Strong experience supporting & troubleshooting Citrix VDI

Strong knowledge of VoIP / SIP / RTP

Strong experience with IPC / NICE / Cisco / Avaya turret solutions Recent experience developing automation scripts using Python & with python libraries: tinytag, voodoo, Socketio, Pywinauto

If you have questions about this posting, please contact [email protected]
Posted 2026-02-09

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