Server

Job Description

Job Description

We are currently hiring for multiple locations in NYC and Englewood Cliffs, NJ. Overview: - Providing excellent wait service to ensure satisfaction. - Taking customer orders and delivering food and beverages. - Making menu recommendations, answering questions and sharing additional information with restaurant patrons. - Hiring a Restaurant server? Sign up for Workable’s 15-day free trial to post this job and hire better, faster. Description: We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests. Responsibilities: - Greet and escort customers to their tables. - Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). - Prepare tables by setting up linens, silverware and glasses. - Inform customers about the day’s specials. - Offer menu recommendations upon request. - Up-sell additional products when appropriate. - Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization. - Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages. - Communicate order details to the Kitchen Staff. - Serve food and drink orders. - Check dishes and kitchenware for cleanliness and presentation and report any problems. - Arrange table settings and maintain a tidy dining area. - Deliver checks and collect bill payments. - Carry dirty plates, glasses and silverware to kitchen for cleaning. - Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties). - Follow all relevant health department regulations. - Provide excellent customer service to guests. Requirements: - Proven work experience as a Waiter or Waitress. - Hands-on experience with cash register and ordering information system (e.g. Squirrel or Toast). - Basic math skills. - Attentiveness and patience for customers. - Excellent presentation skills. - Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment. - Active listening and effective communication skills. - Team spirit. - Flexibility to work in shifts. - High school diploma; food safety training is a plus.