Assistant supervisor

Job Description

Posted Thursday, October 23, 2025, 11:00 PM | Expires Friday, October 24, 2025, 10:59 PM

We accept applications for open positions. We are an equal opportunity employer.

Empowering People's Independence (EPI) provides support for people with developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health, wellbeing, independence, and social inclusion. We are committed to empowering people with disabilities to reach their individual goals and aspirations, and to live their lives to the fullest while maintaining a safe working environment.

Pay Range:
$21.00/hr.-$26.00/hr.

Benefits:

• 403(b) with discretionary match
• Dental & Vision insurance
• Employee assistance program
• Flexible spending account
• Health insurance with HSA and employer match
• Health savings account
• Life insurance
• Generous PTO bank
• Parental leave
• Referral program

Job Purpose:

The primary function of this role is to assist in the facilitation of the AM & PM activities of the Structured Day program.

Essential Functions:

• Provide protective oversight and supervision for individuals assigned.
• Assist participants with daily goals, including eating, mobility, and personal care needs (hygiene, bathing, grooming, dressing, toileting, eating).
• Collaborate with team in addressing sudden changes and/or emergencies that may arise.
• Follow the highest safety standards and promote workplace safety.
• Communicate significant participant changes or challenges with Supervisor, family/caregivers, and Service Coordinators.
• Maintain the physical space to ensure the health, safety, and well-being of participants.
• Ensure shift has proper staffing coverage; provide direct coverage as needed to maintain required support levels.
• Monitor all program and funder-required documentation; follow up on employee documentation to ensure accuracy and timeliness.
• Ensure all required reports are completed per specification.
• Report all policy violations to appropriate personnel.

• Organize on-site and off-site community activities and events, including trips and volunteer opportunities.
• Utilize existing community resources to improve program and encourage participant engagement.
• Collaborate with team in implementing and orchestrating the day’s activities and communicating any modifications needed, ensuring a quality program is offered daily.
• Facilitates participant group discussions and activities and participates in community trips.
• Provides assistance and instruction services daily to achieve the participant’s goals and objectives, provide support and assistance to Direct Support Professionals (DSPs).
• Provides protective oversight and supervision for individuals assigned.
• Works with the participant’s support team to continually assess needs, progress, and barriers.
• Maintains the health and well- being of people supported.
• Plans activities and events within established budget.
• Develops a monthly calendar /program of activities that is person -centered and therapeutic in nature, such as art, exercise, music, activities involving hand-to-eye coordination, easy math, word games both individual and group, sensory activities, such as cooking/food, aromatherapy, and tactile activities such as gardening, clay, sand.

• Participates in On-Call rotation as scheduled.
• Collaborates with team in addressing any sudden changes and/or emergencies that may arise.
• Follow up on team documentation to ensure its accurate and up to date.
• Ensure shift has proper levels of coverage; provide direct coverage as needed to ensure proper levels of support.
• Provides specific training to DSPs as requested/required.
• Ensures all required reports are completed per specification.
• Promotes workplace safety.
• Performs other duties as assigned by the Structured Day Program Supervisor and/or designee within scope of practice.

Non-Essential Functions:

• Participates on various internal committees as able.
• Attends all meetings as required.

Compliance:

• Must maintain confidentiality and exercise discretion concerning all business-related matters, including but not limited to board/vendors/donors’ names, investigations, finance, operations, and employee relations matters.
• Must be willing to complete specific company required trainings as mandated by our governing agency, Office for People with Developmental Disabilities (OPWDD), at time of hire and annually thereafter
• Must adhere to all company policies & department procedures at all times & ensure compliance with direct report.

Education and Experience:

Minimum High School Degree or GED with five (5) years of experience in human service field & three (3) years supervisory experience. Associate’s degree preferred with one (1) year experience in the human service field & one (1) year supervisory experience.

Computer:

Strong working knowledge of Microsoft programs to include Email, Word, Excel, PowerPoint.

Qualifications:

• Must possess and maintain a valid NYS Driver’s License. A valid license is required to operate company vehicles.
• Mature interpersonal/professional skills to effectively collaborate, resolve issues, and maintain confidentiality.
• Good verbal and written communication skills.
• Demonstrated ability to use poise, tact, and diplomacy, during difficult and/or stressful situations.
• Proven ability to work in a fast-paced environment, with demonstrated ability to manage multiple tasks, and customer requests, while meeting deadlines.

Supervision:

• Oversight of approximately six (6) Direct Staff Professionals (DSPs), to include hiring, new hire orientation, yearly training, work schedules, and performance management.

• Maintains required staffing levels of supervision of participants.

Physical Demands:

The physical demands described below are representative of those that are required to successfully perform the essential functions of this job. Individuals with disabilities, which impact their ability to perform the essential functions, will need to review reasonable accommodations with Human Resources.

• Must be able to talk, hear, stand, walk, and/or sit for extended periods of time; may have to twist, bend, use hand to finger, stretch with hands and arms.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• May be exposed to strong odors from time to time.
• Must be able to lift and carry up to (50) lbs.
• While performing the duties of this position, exposure to changing weather conditions will occur.

Empowering People's Independence(EPI)


1650 South Avenue
Rochester, N.Y. 14620
Call or Text us at (585)204-0896
[email protected]

Direct Support

Rochester, NY, USA