Business Systems Analyst 2 (NY HELPS) - 88225

Description

Duties Description

This position reports to the DOH Project Manager 4 within the Office of Health Information Management (OHIM). The successful candidate will collaborate within a multifunctional team, supporting a variety of initiatives, including but not limited to Artificial Intelligence requests and assisting departmental program areas in achieving their Information Technology objectives. The team's responsibilities encompass diverse functions such as procurement, architectural oversight and review, cybersecurity guidance, compliance enforcement, AI governance and portfolio governance, serving as a critical interface between program areas and OITS/IT vendors.

Duties Include, But Are Not Limited To, The Following

• Researching and documenting the current or as-is state of the business processes or functions
• Develop and maintain custom SharePoint sites to keep data current and relevant. This may include components of HTML5 and JavaScripting.
• Ability to design and develop in Power Automate and SharePoint Lists to gather data with SharePoint Forms
• Advanced working knowledge with Microsoft Excel.
• Develop and maintain team documentation and artifacts.
• Research and document program areas and existing systems to get a handle on how to best guide their technology needs
• Assist with keeping Artificial Intelligence request moving through the governance process
• Stay up to date on the latest IT technologies in use within DOH and what is available/approved by OITS.
• Participate in the technical evaluation of new technologies.
• Analyze potential user impact based upon business process changes and/or design modifications to systems.
• Working with a multi-disciplinary team as well as developing and maintaining positive relationships with agency partners, including public and private sector entities.
• Provide ongoing support to program areas to ensure DOH can develop and execute the goals, priorities, and strategic plans for DOH business systems.
• Completing duties, assignments, and other tasks in a timely, professional, and accurate manner.
• Maintaining open communication and information sharing channels, and collaborate as needed
• Work with IT partners (OITS/Vendors/DOH-HRI) to represent the agency perspective on business goals.
• Participate in or host meetings internally within team, program areas, upper management, and externally with vendors, and OITS.
• Understand, identify, and apply project management tools, templates, and techniques.

Qualifications

Minimum Qualifications

Seven years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.

Preferred Qualifications:

• Excellent verbal, analytical, and written communication skills
• Prior hands-on information technology experience (example: working in a programming language or a database environment)
• Ability to analyze and communicate business needs
• Excellent organizational skills and attention to detail
• Ability to work on multiple projects and multitask
• Ability to prioritize assignments and meet deadlines
• Ability to work independently and as part of a team
• Ability to problem solve effectively
• Flexible and responsive
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint,) and other computer programs as needed
• Proven experience in designing, developing, and maintaining custom applications using Microsoft Power Platform tools, including Power Apps, and Power Automate

Additional Comments

This position is part of the NYS HELPS program. No examination is required.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit:

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email [email protected] to make a request.

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.