Account Manager
Account Manager
Location: New York, NY | Hybrid: 3+ days/week
Salary: $140Kâ$170K + Equity
Were looking for an experienced Account Manager to drive the post-implementation success of health system customers. You'll build trusted partnerships, ensure adoption, deliver measurable outcomes, and tie product usage to real ROI. This is a relationship-driven role requiring comfort navigating complex healthcare organizations and advocating for customer success.
Responsibilities:
-
Build and maintain executive and operational relationships across hospital and health system accounts.
-
Drive adoption, track outcomes, and demonstrate ROI across departments.
-
Identify risks and proactively solve workflow, change management, and resourcing challenges.
-
Manage renewals and identify upsell/cross-sell opportunities aligned with customer needs.
-
Partner with Product, Design, Engineering, and Sales to deliver tailored enterprise solutions.
-
Provide actionable customer feedback to inform product roadmap.
-
Develop structured account plans, MBRs, and QBRs to communicate results and align on growth.
Ideal Candidate:
-
3â7 years in white-glove Account Management, consultative post-sales, or top-tier consulting roles.
-
Proven success driving renewals and expansions in complex, regulated environments.
-
Experience with AI, analytics, SaaS, or healthcare/tech products.
-
Strong relationship-building, communication, and cross-functional collaboration skills.
-
Willingness to travel ~20% (2â4x/month).
-
Background or deep interest in healthcare or pharma.
If you're passionate about transforming healthcare and delivering measurable impact for clients, wed love to hear from you.
Recommended Jobs
Vice President, Creator & Influencer Brand Partnerships - New York, 10019
Vice President, Creator & Influencer Brand Partnerships - New York, 10019, United States of America The Opportunity We’re hiring a VP-level leader to redefine how our music lives in culture acros…
Programming Assistant Director - NYC Summer Camp
TURN YOUR SUMMER INTO SOMETHING EXTRAORDINARY – BECOME A SEASONAL PROGRAMMING ASSISTANT DIRECTOR WITH KIDS IN THE GAME! Empower Staff, Inspire Campers, and Build a Summer That Matters. Kids …
Bloomingdale's Financial Planning Specialist
About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We w…
Sit Down Forklift Driver
As a skilled Forklift Operator and Forklift Driver, you will be essential to our warehouse operations, responsible for the safe and efficient movement of pallets and materials. You will primarily foc…
EMT (PRN)
Medcor is looking to hire an EMT to be a PRN Onsite Health Technician in an occupational health clinic setting in Buffalo, NY. This clinic operates 24 hours a day, 7 days a week. The shifts are eigh…
Project Manager, Direct Purchasing - Regional Lead
Employment Type: Full-Time FSLA: Salary/Exempt Division: Arch Energy Department: Arch Energy / Direct Purchase Reports to: Project Executive / Director of Strategic Sourcing Super…
Travel Nurse RN - Coronary Care in Utica, NY
Registered Nurse (RN) | Coronary Care Location: Utica, NY Agency: Malone Healthcare Pay: Competitive weekly pay (inquire for details) Start Date: ASAP About the Role: Malone…
Manufacturing Engineer CNC
Manufacturing Engineer Location: Croton-on-Hudson, NY Compensation: $75,000 – $90,000 (depending on experience)A stable and reputable manufacturing company is seeking a Manufacturing Engineer …
Behavioral Health Receptionist
Community Medical and Dental Care, Inc., located in Rockland County, NY, is seeking a Front Desk Receptionist for our busy outpatient Behavioral Health Department for the afternoon and Sunday hours.…
Human Resources Manager (HR Business Partner)
Overview: As a Human Resources Manager, we are looking for a candidate that will have a passion to innovate and grow people. In this role, you display and model behaviors that showcase that you care …