Analyst - Digital Optimization eComm (FL, MA, NY, OH)

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, sophisticated technology, resources and infrastructure are required to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we offer diverse opportunities for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

POSITION OBJECTIVE

This position is responsible for managing and maintaining eCommerce testing and general web analytics support. Tasks include test creation, analysis, collaboration with cross‑functional departments to create meaningful site operations and customer journey optimizations, reporting, dashboard building, and analysis. Key knowledge of web analytics tools and website testing software is required. The role spans from the planning stage through data and optimization stages, concluding with the release cycles of each website.

RESPONSIBILITIES

• Allocate 25% to testing optimization lead and 75% to reporting and analytics.
• Lead testing analysis leveraging testing and analytics tools.
• Collaborate with business stakeholders to develop, guide, and launch tests.
• Work closely with eCommerce operational teams to support and enhance workflow processes and maximize the potential of existing product capabilities.
• Brainstorm and drive ideas through the A/B testing lifecycle.
• Conduct competitive and data‑driven analysis and industry research to identify gaps and opportunities informing the testing roadmap.
• Analyze data to support project goals, evaluate progress and results, review data with team members to ensure accuracy, and translate findings into specific business actions.
• Collaborate with teams to design, build, maintain, and manage advanced Data Studio dashboards that meet product requirements.
• Work cross‑functionally to gather insights that will improve business results.
• Assist with the development and execution of measurement and reporting that accurately reflects business results and informs future decisions.
• Monitor and maintain data quality and integrity.
• Align with current processes for information maintenance and testing accuracy.
• Lead or participate in multiple testing projects by completing and updating project documentation, managing project scope, and ensuring efficient and on‑time delivery of the testing framework.

JOB REQUIREMENTS

• Bachelor’s degree in business, analytics, computer science, statistics, or information technology (required).
• 6+ years of demonstrated application (internship, co‑op, work experience) in online testing, web analytics, data, or business intelligence.
• Understanding of online marketing and testing principles, including conversion optimization, cross‑ and upsell, audience segmentation, A/B testing, merchandising, web analytics, etc.
• Strong web analytics tools required: Google Analytics 4, Adobe Target, Adobe Analytics, A/B Tasty, Google Cloud Platform, Looker, Tableau.
• Ability to plan, coordinate, and support multiple projects of varying complexities.

The wage range for this position is $88,500 to $120,000. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.