Detailer
Summary: The Detailer is an integral position in the Body Shop, and is crucial to achieving customer satisfaction by facilitating outstanding presentations of customer vehicles. He/she must be detail oriented and have the ability to clean and condition interiors and exteriors of medium/heavy duty trucks, as well as perform simple accessory installations and minor paint repair work. He/She must be able to communicate clearly and frequently with the Body Shop Manager and Service Manager to ensure efficient work-flow and consistent communication with customers. Primary Accountabilities:
- Efficiently clean and condition the interiors and exteriors of medium and heavy duty trucks.
- Correctly interpret information from Repair Orders, seeking clarification when needed.
- Perform simple accessory installations
- Perform minor paint touch-ups and repairs
- Complete all required training within specified time limits.
- Minimum of 1 year experience in the automotive or trucking industry
- Must be detail-oriented and have a high level of accountability
- Must be a team player with a strong sense of commitment to the customer
- Must be self-motivated and have good written and verbal communication skills
- Must be flexible and adapt to change readily
- Must be able to lift and maneuver heavy vehicle components and equipment
- Must have a complete set of basic hand-tools
- Must have a clean, valid Driver’s License
- Good organizational skills
- Ability to apply good judgement and have a good work ethic
- Strive for respect and facilitate teamwork with co-workers
- Have a clean, valid commercial Driver’s License
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