Desktop support
Job Description
As an IT PC Refresh Support Tech, you will:
· Installation and support of endpoint software
· Deployment of PC equipment and accessories
· Provide guidance and explain policies and procedures to end-users.
· Troubleshoot end-user PC, network, printing, and application issues.
· Diagnose, research, and resolve routine end-user issues.
· Escalation of issues to appropriate team after troubleshooting and documenting progress in the ITSM tool
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
2 years of Desktop Support Exp 1-2 years of proven experience in a customer support position involving technical knowledge of a company's products, services, and IT systems.Experience working in and assisting others through company service desk software, such as Bomgar in addition to other remote access desktop programs.
Experience working with different operating systems including Windows and Mac OS
Recommended Jobs
Tire - warehouse manager
Mavis Discount Tire - Warehouse Manager Put your career into high gear with Mavis Tire! We're looking for a full-time Warehouse Manager to join Team Mavis in Schenectady, NY . With over 2,300 …
Angular UI Developer
Our client, a major bank in New York City, is looking for Lead Angular UI Developer. New York City. This is hybrid commute, 2/3 days per week in the office. ** Must be authorized to work for AN…
Strategic Customer Success Manager
Strategic Customer Success Account Manager with 5+ years of experience working with contracts of largest spend value and complexity. These accounts have hunting potential, multiple departments or agr…
Accounting Manager
Launch is a certified minority and woman owned staffing firm, focused on direct hire placements in finance and accounting. Our client is a financial services leader currently seeking an Accountin…
CNA - Certified Nursing Assistant
Cedar Park Med is currently seeking a Certified Nursing Assistant (CNA) with a compassionate caring spirit to work in a long-term care facility. Shift Availability: your choice of 8hr or 12hr sh…
Senior/Staff Backend Engineer - New York
About Us At City Storage Systems, we're building Infrastructure for Better Food. We help restaurateurs around the world succeed in online food delivery. Our goal is to make food more affordabl…
Producing Sales Manager
Producing Sales Manager Staffing & RPO (Western New York) Role Overview Join our clients dynamic team as a Producing Sales Manager specializing in staffing and Recruitment Process Outso…
Financial Services - Customer Tax Operations and Reporting - Tax Services Senior Analyst-EDGE
Location: Anywhere in country. At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wher…
Junior Sous Chef
Upscale French Restaurant Group is seeking a professional and experienced Junior Sous Chef to assist the Sous Chef and Chef de Cuisine in achieving excellence in the kitchen. The Junior Sou…
Complex Claims Specialist
Job Description Job Description We are actively looking to hire a Complex Claims Specialist to join our team! About the role: Handle complex medical liability claims with a focus on strate…