Care manager

A Care Manager at Housing Works is an incredibly rewarding role. Our care managers experience an exciting career, assisting people with complex health and behavioral health needs access services and supports to help the client achieve success while be part of a thriving and expanding organization.

Care managers hone their skills as part of a comprehensive team of professionals from a variety of disciplines, including medical and mental health specialties, while maintaining a level of autonomy over their work.

At Housing Works, we believe our staff our one of our greatest assets and we offer a competitive benefits package to prove it. We offer generous tuition reimbursement, competitive salary, robust benefit packages, including opportunities for eligible team members working to further their education.

Spanish bilingual proficiency is preferred for this role. Candidates hired to support clients in Spanish are eligible for additional compensation.

Join us! We offer: Competitive Salary, Generous PTO, Technology to use in the field, A high-energy, dynamic culture Flex Spending – Medical, Dependent Care, & Commuter Open door business model where your voice is heard, Comprehensive and Generous Employee Benefits, Room for Advancement and Professional Development Employee Referral Program

Core Responsibilities:

The Health Home Care Manager guides clients with chronic illness(es) through the health care system by assisting with access challenges, developing relationships with service providers, and tracking interventions and outcomes.

• Conduct initial assessments and periodic reassessments of clients’ needs, including medical, mental health, substance use, financial, housing, and support needs.
• Develop patient-focused care plans with documented input and approval from other providers and the client in compliance with Health Home standards.
• Work with the medical staff to develop, implement, and coordinate the care plan for clients with chronic illnesses, such as diabetes, asthma, congestive heart failure, hypertension, behavioral health conditions, and HIV, among other illnesses, based on the Health Home chronic disease care coordination model standards.
• Conduct home/field visits and maintain client engagement in accordance with program standards.
• Coordinate client services with internal and external service providers through regular case conferencing.
• Document client outcomes from the care plan in the case record and ensure appropriate record documentation for entire caseload
• Maintains confidentiality.
• Perform other duties as assigned.

Qualifications:

• Bachelor of Arts or Science degree with two years of relevant experience or a Master’s degree with one year of relevant experience.
• Excellent interpersonal, public speaking, and written communication skills.
• Ability to work autonomously.
• Demonstrate professionalism, respect and ability to work in a team environment.

Housing Works

Housing Works was founded in 1990 with a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs.

A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. For more information, visit

Important Information for Applicants

• COVID-19 Vaccination Requirement: Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.
• Fraud Alert : Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at [email protected].

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.

Equal Employment Opportunity

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• New York, NY 10018 (Required)

Ability to Relocate:

• New York, NY 10018: Relocate before starting work (Required)

Work Location: In person