Residential HVAC Service Technician

Job Description

Job Description

Are you ready to expand your skillset, advance in your career, and earn a good living with steady year-round work?

Do you want to work with a management team that supports you and alongside co-workers who believe in teamwork?

If you answered ‘YES’ to any one of those questions, please read below. We are hiring experienced HVAC Technicians for Diagnostic Repair Service, but only the best! We have very high standards. Top-performers with strong ethics, please apply. You'll be glad you did!

YOST & CAMPBELL IS PROUD TO OFFER:

• Competitive Pay and Commissions $30.00 - $50.00 per hour plus bonus opportunities and commission pay
• $3,000 Sign on bonus
• Competitive Spiffs and Incentives
• Weekly Pay
• Profit Sharing
• Support (you do what you do best, we take care of the rest)
• Full-time, Year-Round Work Stability
• Overtime Availability and Rotating On-Call Weekends
• Generous PTO Awarded
• 7 Paid Holidays
• Company Vehicle and Gas Card
• Medical, Dental, Vision, Life, Long and Short-Term Disability Insurance
• 401k Retirement Plan Matched by the Company
• Growth Opportunities and Ongoing Training/Development

JOB DESCRIPTION:

Diagnostic troubleshooting and repair with all aspects of residential HVAC including steam and hot water boilers, central heating and A/C units and ductless split systems.

JOB RESPONSIBILITIES:

• Partner with dispatchers, other technicians and managers to provide customers with exceptional service
• Address customer issues and ensure effective and long-term problem resolution
• Serve existing and new accounts by analyzing work orders, following daily travel schedule, investigating complaints, conducting tests, and resolving problems
• Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
• Keep personal equipment operating by following instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and performing repairs
• Document service actions by completing forms, logs, and records
• Update knowledge by participating in educational opportunities and individual training with our company trainer, and reading professional publications
• Accomplish operation & organization mission by completing related results as needed
• Must be able to maintain professional conduct in all work situations, have a "clean cut" appearance and adapt well to all types of working conditions

MINIMUM JOB REQUIREMENTS:

• 5+ years of residential HVAC service experience

• A customer-focused mindset - you take pride in helping people

• A team player with a professional, positive attitude

• Valid driver's license with a clean driving record

• Must be able to access attics and tight spaces safely

• EPA Certification required

• NATE Certification preferred (but not required)

• Must be able to fluently speak, read, and write in the English language