Front Desk Manager at Wellness Center

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Applications that do not include an original cover letter will not be considered.

Join a community of wellness and bodywork experts in our gorgeous studio in the heart of Park Slope, Brooklyn. Red Moon is a unique wellness center offering therapeutic massage (specializing pregnancy and integrative modalities for chronic tension & pain), clinical herbal medicine & nutritional counseling, acupuncture, and childbirth education and support. Founder + Director Lena DeGloma is an expert practitioner and educator in perinatal health and wellness, massage therapy, and has a Master of Science in clinical herbal medicine. Red Moon is a close-knit practice of around 30+ practitioners on staff, supporting all types of Brooklyn families and busy professionals for over 15 years.

Seeking full-time (30-40 hrs/week) Manager at front desk

Responsibilities include:

• Booking appointments & managing the appointment schedule
• Checking clients in & out, screening clients
• Handling emails and phone calls
• Keeping the studio stocked and tidy (including cleaning tasks, plant care, etc.)
• Blending oils and topical herbal products
• HR tasks including assisting with hiring, onboarding and training new staff
• Payroll & bookkeeping
• Managing staff schedules
• Cooperating with leadership team and co-managers to ensure smooth daily operations

This is a dynamic position that requires a high level of organization, self-direction, time-management skills, ability to multitask, meticulous attention to detail, reliability & punctuality, an enthusiastic attitude, excellent communication, and strong ability to cooperate with team members.

This is a great opportunity for someone interested in massage & bodywork, reproductive health and wellness, herbalism, supporting families and babies, those who thrive in client-facing healthcare and/or hospitality environments, or someone who wants to learn the ins and outs of running a successful clinical wellness practice and grow with the practice.

Our ideal candidate has a flexible schedule outside their work hours with us in order to be able to occasionally swap shifts with other front desk staff or occasionally cover shifts last minute if another staff person is sick (for everyone's safety, we have a strict policy against coming in with any symptoms of illness).

HOURS : Shifts are 8:30 am - 2:30 pm and 2:30 - 8:30 pm. We are open 7 days per week and ideal candidates will have a flexible schedule to cover shifts. Manager will include some WFH hours beyond regularly scheduled shifts; at least some weekend shift work is a must. COMPENSATION : Starting $25 - $27 (front desk manager); first two months while training as front desk associate prior to starting manager role $23-24/hr BENEFITS : 401K retirement with matching; PTO & sick leave; free & discounted massage therapy; access to professional discounts/wholesale on herbs, vitamins and supplements; access to large wellness reference library; free auditing of Lena's classes on herbal medicine, childbirth, and more; access to clinical roundtables for sharing and learning with other practitioners. LOCATION: Red Moon Wellness Center, 405 5th Ave, Park Slope, Brooklyn, NY 11215 TO APPLY: Upload your resume and a cover letter describing your interest, availability, and why you think you would be a great fit for this position. And just because - in your cover letter, please tell us: what is your favorite tree or flower?

** Applications that do not include cover letters will not be considered.

Job Types: Full-time, Part-time

Pay: $25.00 - $27.00 per hour

Expected hours: 30 - 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed
• Weekends only

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• What days of the week and times of day are you available to work regular shifts? What days of the week and times of day are you available to fill in occasionally for shifts but not work regularly? What days of the week / times of day are you never available to work?
• Are you open to commuting to Park Slope for this position if you do not live nearby? How long would your commute take from where you live?
• How many hours per week are you ideally looking to work?
• Do you have previous management experience?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service or Hospitality: 1 year (Preferred)

Work Location: In person