ADVOCATE

Job Description

Job Description

Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.

SCHEDULE

Monday-Friday, 11:00PM – 7:00AM

SUMMARY

Family Service League is seeking a full-time Advocate for a homeless shelter in Brentwood, NY. The Advocate will be responsible for conducting client intakes, curfew checks, safety checks, and provide transportation. The Advocate will perform crisis intervention, ensure compliance with shelter rules, and monitor safety throughout the shelter.

**$3,000 Sign-On Bonus!**

We offer a competitive compensation, and generous benefits package including the following:

• **$3,000 Sign-On Bonus!**
• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• The Advocate will complete new client intakes.
• Explain shelter rules and regulations to clients.
• Conduct Curfew Checks.
• Conduct Safety Checks.
• Monitor the safety of the property.
• The Advocate will address any issues of safety in unit, remove any dangerous items.
• Assist with pantry distribution.
• Assist with distribution of donations.
• Provide transportation.
• Provide crisis intervention.
• The Advocate will oversee compliance with rules, regulations and policies of shelter.
• Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
• Advocate for client needs.
• Attend staff meetings, individual supervision, and training as required.
• Collaborate with the Security to discuss and resolve client incidents.
• Responsible for reading and understanding the Policy and Procedure Manual.
• Required to read and respond to daily emails.
• All other duties as assigned.

QUALIFICATIONS

High School Diploma or equivalent required.

Minimum of 1 year of experience in Human Services or related field preferred.

Knowledge of the homeless population and DSS policies and regulations.

Excellent organizational and time-management skills.

Excellent interpersonal and communication skills required.

Computer proficiency, including Microsoft Office, required.

Valid and clean NYS Driver’s License required.

Bilingual in Spanish preferred.

PHYSICAL REQUIREMENTS

Must be able to go up and down stairs.