Commissary Manager

Impact Kitchen is here to impact the lifestyle of New York City!

Impact Kitchen is a nutrition focused all day restaurant & cafe serving breakfast, brunch, lunch & dinner. We are 100% free of gluten, refined sugars and seed oils. Make an Impact everyday with smoothies, power bowls, coffee, baked goods and endless other nutrient-dense options.

Founded in Toronto in 2015, Impact Kitchen is the brainchild of two incredible innovators: personal trainer and nutrition expert Josh Broun, and M·A·C Cosmetics co-founder Frank Toskan. In addition to our restaurant presence, Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships.

We are incredibly excited to share that this job posting is for our first New York based location, Impact Kitchen Nomad. Impact Kitchen Nomad will be opening in summer 2025. Together we can make an Impact Everyday.

We honour our food philosophy and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day.

We are Impacting the Community

From our teammates to our customers and partners, we are a community. We connect, inspire and make an Impact together, every day.

We are Building for the Future

We are constantly evolving and building for a better tomorrow. We believe that our habits truly make an Impact, every day.

Impact Kitchen prides itself on creating an incredible environment for those inside and outside our organization. We think like a professional team and are always training for the championship.

• 96% – The amount of managerial roles we filled through internal success planning last quarter.
• 91% – Our average Employee Experience score.
• 87.5% – Our average score across Indeed and Glassdoor.

If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you!

COMMISSARY PRODUCTION MANAGER

The role is to lead all aspects of the commissary kitchen with the goal of delivering great food, minimizing waste and running a profitable business. The commissary's key objectives are executing all SOPs as written, training all team members for their assignments, and ensuring all products meet Impact Kitchen standards. You will foster a team-first mentality and deliver above and beyond service both within the commissary and to Impact Kitchen Stores. In Impact’s Commissary Production you must be an advocate of our mission, participate in and support our ethos, and live and breathe our values. You and your team will strive to deliver the best-in-class guest experience with a motivated and engaged staff aligned to an exciting workplace culture. This role is accountable for cost of goods (COG’s), people, equipment, cleanliness and excellent food execution.

This role reports to: Director of Culinary & Innovation.

CORE RESPONSIBILITIES

• Champion Impact Kitchen values and leadership practices
• Build, train and develop an incredible commissary team
• Maintaining IK standard Commissary food & beverage survey scores
• Ensuring accurate delivery fulfillment to restaurants
• Minimizing waste, manage costs and support the control of COGs
• Managing refunds as required
• Minimize variance with accurate use of SOP and inventory counts
• Commissary P&L ownership and planning, maintain budgeted non-product cost
• Maintain an active role in Menu Development and Menu Engineering
• Team management ownership, including hiring and training Commissary employees, team scheduling and performance management
• Maintain Commissary cleanliness
• Run an effective repair and maintenance program in the Commissary including all equipment, infrastructure and vehicles
• Research and advice on process and equipment changes that will improve consistency, efficiency, quality and throughput
• Oversee periodic inventory counts
• Run and review inventory reports ahead of periodic performance reviews
• Oversee order placement with suppliers for Commissary products and ingredients
• Development and oversight of Commissary Quality Assurance
• Oversee the Quality control and assurance process
• Provide exemplary support to restaurant partners across the company
• Production planning and never out adherence
• Participate in Health & Safety initiatives, risk mitigation, and compliance surveys
• Other duties as assigned

SKILLS

• Minimum 5 years progressive culinary/kitchen management experience
• Proven understanding and success managing food and labour costs
• Comprehensive knowledge of food production, sanitation, food cost controls and presentation
• Knowledge of federal, provincial and municipal health and safety requirements
• Exceptional communication, organization and leadership skills
• Experience in training, orientating and development of new employees
• Proven ability to ensure and train on consistency, quality and plate presentation
• Ability to work a flexible schedule, including weekends and holidays
• Willing to periodically work long hours depending on the needs of the business
• Willingness to perform other duties as assigned
• Multiple outlet or commissary experience considered an asset
• Ability to lift over 20lbs is required
• Applicants who do not already have legal permission to work in Canada will not be considered

INCLUSIVITY AT IMPACT

Impact Kitchen feeds a diverse community and is made stronger by a diverse team. We welcome and encourage applications from our entire community equally. As an Equal Opportunity Employer, the decision to hire is based solely on business needs, experience and future potential. Hiring is not determined or influenced by any classification of an individual as protected by the laws that govern the region for which the prospective individual would work within. This is true for all practices and policies within the employee journey / lifecycle.

Impact Kitchen supports alternative ways to interview and encourages applications from individuals with disabilities. Should you require a reasonable accommodation, please indicate in your application. Both Impact Kitchen management and the applicant share responsibility to communicate and reasonably accommodate.