Senior Manager, Growth Strategy & Operations

Talkiatry is seeking a data-driven, strategic, and execution-oriented Senior Manager of Growth Strategy & Operations to support one of the company’s most important growth engines: the Mindshare Referrals program. In this role, you will partner closely with field leadership to shape go-to-market strategy, optimize provider engagement, and deliver the insights and tools that enable consistent, scalable revenue growth.

You’ll combine analytical rigor, strong business judgment, and a bias for action to identify what drives performance, uncover growth opportunities, and build the workflows and processes that help our teams win. One moment you’ll be diving into performance data to surface early indicators and trends that guide where we focus, and the next you’ll be leading a territory performance review with executive leadership or partnering with a field rep to test a new approach.

You’re the ideal candidate if you enjoy moving fluidly between analysis and execution, bringing structure to ambiguity, thinking in systems, and operating at the intersection of analytics, strategy, and field operations. You’re energized by seeing your ideas come to life in the real world, and you build tight feedback loops with the field to rapidly learn, iterate, and improve. You are customer-obsessed, focused on equipping our field teams and provider partners with what they need to deliver value to the patients they support.

This is a unique opportunity to gain hands-on operating experience, help build a best-in-class commercial function, and play a critical role in shaping the evolution of the Mindshare program — ultimately enabling more patients to access the care they need.

About Talkiatry

Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care. We are a national psychiatric practice co-founded by a patient and a triple-board-certified psychiatrist, working to solve the biggest barriers to mental healthcare: access, affordability, and clinician burnout.

Millions of patients struggle to get timely psychiatric care, and providers face shrinking resources and growing demand. With innovative technology, a care-forward approach, and system-level partnerships, Talkiatry expands access to high-quality psychiatric services—empowering providers, health systems, and communities.

You Will

• Partner with Strategic Operations and field leadership to shape and monitor go-to-market strategy
• Act as a strategic partner to leadership by bringing structure, insight, and clarity to decision-making
• Translate performance trends into actionable plans that focus field teams on high impact efforts
• Analyze referral and territory data to identify patterns, risks and growth opportunities
• Design and refine playbooks to drive consistency, efficiency and repeatability in field execution
• Prepare materials and support QBRs with executives at partnered organizations
• Build scalable systems for reporting feedback, and accountability
• Develop dashboards, reports, and summaries that track growth, performance, and forecasts
• Support account segmentation, territory planning, and prioritization to optimize market coverage
• Collaborate cross-functionally with Data, Partnerships, Marketing, Clinical and Product teams to improve tools and operating processes
• Partner with the field team to test new approaches and build rapid feedback loops from the market

You Are

• Analytical and data-driven, with the ability to translate complex information into clear insights
• Entrepreneurial and proactive, bringing clarity and ownership to ambiguous problems
• A strategic operator with bias to action who enjoys moving fluidly between analysis and execution
• Highly proficient in Excel (or Google Sheets) and SQL Experienced with BI tools such as Looker, Tableau, or Power BI
• Strong communicator who can simplify and contextualize data for diverse audiences
• Organized, process-oriented, and accountable to follow-through
• Collaborative and approachable; you build trust through competence and clarity
• Motivated by mission and impact, you care about improving how patients access care

Qualifications

• 4–8 years of experience in business strategy and operations, revenue or growth operations, consulting, or investment banking, or a similar analytical and execution-oriented role
• At least 2 years of experience in a high-growth or startup environment
• Prior experience supporting a commercial, growth, or field organization preferred
• Strong analytical and quantitative skills with fluency in Excel (or Sheets) and SQL
• Experience building dashboards or analytics tools (Looker, Tableau, Power BI, etc.)
• Excellent written and verbal communication skills, including experience presenting to leadership
• Bachelor’s degree required; advanced degree a plus

Why Talkiatry:

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
• Collaborative environment: be part of building something from the ground up at a fast-paced startup  
• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands  
• It all comes back to care: we’re a mental health company, and we put our team’s well-being first 

Compensation range for this position is $150,000 to $160,000, and up to a 15% performance bonus, depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills and certifications.

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work .

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

*The results in this advertisement are based on a survey with a scale of 0-10 conducted by Talkiatry from June to July 2025 with 124 psychiatrists. Of these, 111 rated Talkiatry seven or higher on this scale, indicating they recommend Talkiatry as an employer. Note that this survey reflects the opinions of the respondents during the specified period and does not guarantee that all psychiatrists will recommend Talkiatry in the future. The methodology and results are provided for informational purposes only and should not be solely relied upon for employment decisions.