Mental Health Counselor

Community Health Center of Buffalo
Buffalo, NY
**Job Summary:**
The Mental Health Counselor will be responsible for performing case management and counseling activities related to the bio-psychosocial needs affecting the health and well-being of patients at the Community Health Center of Buffalo, Inc.

**Responsibilities:**
- Assess patients' psychosocial needs and determine appropriate treatment/referral plans, including case management, short-term counseling, and crisis intervention.
- Assist patients in obtaining and completing forms for entitlements, supplemental insurance, and other benefits to reduce reliance on emergency assistance programs.
- Help patients access prescription cost assistance through indigent programs and community resources.
- Serve as an advocate for patients when engaging with community agencies.
- Maintain accurate patient records, prepare reports, and documentation.
- Coordinate transportation assistance for patients when needed.
- Participate in clinical meetings and case conferences.
- Identify patient education and support needs, such as pregnancy counseling, parenting skills, and caregiver skills.
- Conduct assessments and education for prenatal and post-partum patients.
- Collaborate with providers and make referrals as necessary.
- Evaluate and address the needs of special population patients, including the homeless, substance abusers, and at-risk adolescents.
- Provide HIV pre-test, post-test counseling, and testing.
- Follow up on missed appointments with patients.
- Contribute to Quality Improvement and Quality Assurance activities.
- Maintain a clean, safe, and organized work area.

**Qualifications:**
- Licensed Social Worker (LSW), Licensed Certified Social Worker (LCSW), or Licensed Mental Health Counselor (LMHC). NYS Permit holder encouraged to apply.
- Three (3) years of experience as a Mental Health Counselor or Social Worker with excellent interpersonal and communication skills.
- Experience with trauma-informed care and EMDR Therapy preferred.
- Proficiency in MS Word, Excel, and Outlook.

**Physical Demands:**
This position requires periods of sitting, standing, walking, bending, and stooping. Weekend and evening work may be required.

Salary Range: $52,000 - $58,000
Posted 2026-02-18

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