Mental Health Counselor

Community Health Center of Buffalo
Buffalo, NY
**Job Summary:**
The Mental Health Counselor will be responsible for providing case management and counseling services to address the bio-psychosocial needs of patients at the Community Health Center of Buffalo, Inc.

**Responsibilities:**
- Conduct assessments to identify patients' psychosocial needs and develop appropriate treatment or referral plans, including case management, short-term counseling, and crisis intervention.
- Assist patients in navigating entitlement programs, supplement insurance, and other benefits to reduce reliance on emergency assistance.
- Aid patients in accessing prescription cost assistance programs and community resources.
- Act as a patient advocate when interacting with community agencies.
- Maintain accurate patient records, prepare reports, and ensure proper documentation practices.
- Arrange transportation assistance for patients when necessary.
- Participate in clinical meetings and case conferences to ensure holistic care for patients.
- Address patient education and support needs, including pregnancy counseling, parenting skills, and caregiver support.
- Conduct assessments and provide education to prenatal and post-partum patients.
- Collaborate with healthcare providers and make referrals as needed.
- Evaluate and cater to the unique needs of special population patients such as the homeless, substance abusers, and at-risk adolescents.
- Offer HIV counseling, testing, and follow-up care for patients.
- Monitor and follow up on missed appointments with patients.
- Contribute to Quality Improvement and Quality Assurance initiatives.
- Maintain a clean, safe, and organized work environment.

**Qualifications:**
- Licensed Mental Health Counselor (LMHC), Licensed Social Worker (LSW), or Licensed Certified Social Worker (LCSW). NYS Permit holders are encouraged to apply.
- Three (3) years of experience as a Mental Health Counselor or Social Worker preferred, with strong interpersonal and communication skills.
- Experience with trauma-informed care and EMDR Therapy is advantageous.
- Proficiency in MS Word, Excel, and Outlook.

**Physical Demands:**
This position involves periods of sitting, standing, walking, bending, and stooping. Weekend and evening availability may be required.

**Salary Range:**
$52,000 - $58,000
Posted 2026-02-18

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