Labor Relations Specialist - Correctional Health Services

NYC Health + Hospitals/Correctional Health Services
New York, NY

Description

Physician Affiliate Group of New York, P.C. (PAGNY), a multispecialty medical practice group, staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY’s corporate staff provides administrative, practice management, and human resources services in support of nearly 4,000 clinical providers.

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

Under supervision of the Director, Labor and Employee Relations and/or site leadership, with latitude for independent initiative and judgment, the Labor Relations Specialist is responsible for assisting with all aspects of personnel administration and employee/labor relations. Includes such activities as recruitment, selection and placement, classification, salary administration, employee training and development, employee/labor relations, benefits, leaves, and employee record information programs.

Opportunity Details:

  • Assist in Correctional Health Services (CHS) candidate recruitment, screening, and placement facilitation.
  • Prepare employment trend data, analyze conditions, recommend improvements, and engage in employee activities.
  • Review personnel procedures, collaborate on drafting, make recommendations, and update employee handbooks and policies, and study electronic data processing applications.
  • Counsel on personnel issues, job challenges, and training opportunities. Coordinate in-house training, liaise with external agencies, and facilitate orientation.
  • Implement and advise on employee performance review programs.
  • Analyze training needs, recommend program modifications, and aid in curriculum development. Conduct training on HR policies and legal obligations for managers.
  • Lead employee interviews and investigations, as required.
  • Support collective bargaining negotiations, provide research for labor management issues, coordinate and oversee new contract implementation.
  • Aid in contract interpretation and administration for site leadership. Advise management on labor relations matters and union negotiations.
  • Investigate and resolve employee grievances, ensuring successful outcomes.
  • Conduct classification studies and make recommendations for job titles.
  • Review requests for Opportunity and Affirmative Action accommodations, facilitate interactive process, and determine effective accommodation.
  • Administer employee leaves and benefit plans.
  • Represent Personnel Department on committees, at conferences, and lead Labor Management meetings.
  • Maintain relationships with stakeholders and facilitate information exchange.
  • Develop strategies for positive employee relations and ensure legal compliance.
  • Resolve employee complaints and disciplinary issues, following company policies.
  • Conduct exit interviews and analyze data for retention strategies.
  • Stay updated on labor laws, industry trends, and best practices.

Qualifications

  • A Baccalaureate Degree in a relevant field from an accredited college or university.
  • Three years’ experience in one or more of the following: classification and salary administration, employment and testing, training and counseling, employee relations, labor relations, personnel administration, research; or, Graduation from a senior high school and seven years' of satisfactory experience in personnel administration, of which at least four years must have been at a responsible level of personnel administration, labor relations, employee relations; or, A satisfactory equivalent combination of education, training, and experience.
  • Advanced oral, listening, administrative, and written communication skills required.
  • Experience managing union collective bargaining agreements, working in unionized environment preferred.
  • Experience with conflict resolution, mediation, negotiation techniques.
  • Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required.​
  • High attention to detail. Ability to maintain high standards despite pressing deadlines.
  • Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.
  • Must be able to prioritize a variety of time sensitive tasks. Consistently display the highest degree of integrity, professionalism, diplomacy, and discretion. Must be able to develop strong, trusting relationships in order to gain support and achieve results.
  • Knowledge and practical application of Federal, State, and local laws with a solid understanding of federal, state, and local labor laws.
  • Excellent interpersonal and communication skills, and problem-solving skills.

Benefits include:

  • 401(k) Company Contribution (subject to IRS contribution limits):
    • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
    • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
  • Generous Annual Paid Time Off (PTO): Vacation and Holiday.
  • Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
  • Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 3x your salary (up to a maximum of $250,000) provided at no cost to you.
    • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
  • Pre-tax employee-paid contributions for commuting expenses.
  • Annual Salary = $100,000*

Physician Affiliate Group of New York, P.C. (PAGNY)mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York Community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation, serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY)is an equal opportunity employer committed to equitable hiring practices and a supportive workplace. All candidates are considered based on their individual qualifications, potential, and experience. To learn more about our culture and ongoing workplace practices, please visit our .

*Salary Disclosure Information:

The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include benefits.

Posted 2025-12-30

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