Italian-Speaking Customer Service for Consumer Goods Company in Greece

Patrique Mercier Recruitment By Nellie
Malta, NY

Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for an Italian-Speaking Customer Service Representative for a well-known Consumer Goods Company in Greece. This role is tailored for individuals passionate about customer service within a dynamic consumer-focused environment.

Responsibilities

  • Provide exceptional customer service to Italian-speaking customers via phone, email, and other communication channels.
  • Assist clients with inquiries related to consumer products, order management, and fulfillment processes.
  • Respond to customer complaints and inquiries with professionalism and empathy, striving for effective solutions.
  • Maintain a comprehensive understanding of company products and services to offer accurate information.
  • Document customer interactions systematically to improve service delivery and customer satisfaction.
  • Collaborate with internal teams to address and resolve complex issues as they arise.
  • Contribute to continuous improvement initiatives to enhance customer experience.
  • Fluency in Italian and English, both written and spoken.
  • Experience in customer service, ideally within the consumer goods sector.
  • Strong communication skills with an emphasis on client satisfaction.
  • Capability to handle sensitive information with discretion and professionalism.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with good organizational skills.
  • A proactive attitude and ability to work well in a team-driven environment.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks
Posted 2026-04-25

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