Director, Student Success Center

Commonpoint Queens
Flushing, NY

High School & College Success
Site Director, Student Success Center, Flushing High School Campus (Flushing High School, Queens
High School for Language Studies, Veritas Academy)

STATEMENT OF THE AGENCY:
Commonpoint is a non-profit, multi-service agency with flagship sites in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, with 80 additional sites throughout the community that provide a diverse array of programs and services to over 85,000 individuals. The mission is to sustain and enhance the quality of family and individual life for all members of our community, regardless of religion, ethnic or cultural background, national origin, gender identity or expression, sexual preference, age, or disability, within a pervasive and inclusive environment that facilitates individual growth, meets individual needs and builds community. We accomplish this mission through various social, educational, and recreational services that reach community members of all ages and backgrounds.

STATEMENT OF THE POSITION:
Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as the Site Director, Student Success Center will report to the Director of College Access. The positions will take place within the Flushing High School Campus.

Qualifications:
  • Master’s degree in education, school counseling, social work or related field.
  • Familiarity with the college admission process and application procedures.
  • Significant experience working with adolescents and young adults.
  • Commitment to youth development and strength-based perspectives.
  • Strong organizational and time management skills.
  • Exceptional verbal and written communication skills.
  • Experience working with students on achieving positive outcomes for success.
  • Workshop implementation experience preferred.
  • Perform other duties as assigned.
  • Proficient in MS Office (Word, Excel, & Outlook), G-Suite, and experience using Database/CMS program preferred (e.g. Salesforce)
  • Bilingual Spanish speaking preferred.


Responsibilities:

  • Manage collaborative relationships with all campus schools to help develop customized service plans that meet each school's needs.
  • Establish a rapport with all program participants. Assist them in identifying their educational and career goals; help them to formulate future plans.
  • Provide primary leadership for all college awareness and access work at the Student Success Center.
  • Attend all school-based meetings (e.g., with administration, guidance counselor, teachers).
  • Collaborate with school administration and staff on needs of students, families and school community, including facilitating parent workshops and/or staff professional development.
  • Outreach to and network with colleges and universities
  • Responsible for all aspects of SSC-sponsored college trips.
  • Ensure the maintenance and growth of the SSC by tracking student utilization and outcomes.
  • Represent the program to funders.
  • Directly supervise, hire, and support program staff, including youth leaders.
  • Facilitate weekly SSC Staff meetings.
  • Model development and maintenance of key relationships.
  • Create and implement professional development plans for all staff.
  • Ensure all student sign-in sheets and demographic data are imported regularly and accurately.
  • Oversee all programmatic aspects to ensure accordance with all funding and contractual obligations.
  • Oversee databases and participant files, ensuring timely and accurate record keeping.
  • Track progress toward meeting all outcomes and contractual obligations and develop and execute action plans to address gaps.
  • Collaborate with the Data Manager and Research and Evaluation department around survey distribution, data collection, and reporting processes.


Benefits and Perks:
The benefits package includes comprehensive health, vision, and dental insurance, along with life insurance and a pension plan. Employees can take advantage of a flexible spending account and commuter benefits to help manage expenses. Paid time off (PTO) and floating holidays provide flexibility for personal time and work-life balance. The agency also offers a voluntary 403(b) retirement plan for additional financial security. Employees can enjoy various agency perks, including access to fitness centers, pool clubs, and discounts on agency programs. Additionally, the agency supports professional development through a scholarship program and a mentorship program.

General Tasks of All Commonpoint Staff:
  • Promote and implement the Core Values of the Community Center.
  • Participation in all staff meetings and staff training seminars.
  • Participation in agency-wide programs and program committees, as assigned.
  • Active involvement as a supervisee in the supervision process.
  • Support the mission of the Commonpoint.
  • Other tasks appropriate to the Commonpoint staff, as assigned.


Commonpoint reserves the right to revise or change job duties and responsibilities as needed.

Salary Range: $65,000 - $75,000

To apply, please send a cover letter and resume as a Word or PDF document only to [email protected]. In
the subject line, please indicate “Site Director, Student Success Center.” Due to the high volume of applicants, only
qualified candidates will be contacted. Commonpoint Queens is an equal-opportunity employer/program.

Posted 2025-09-10

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