Specialist

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.

Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.

Job Purpose:

Provide excellent OMNI channel fulfillment support to maximize regional sales opportunities.

Key Responsibilities and Accountabilities:

Operations

Report to the Head of Digital & Third Party and closely work with OMNI Operations & Fulfillment lead to support efficiently dispatching OMNI orders:

• Process daily picking across OMNI channels Package and fulfill orders Order packing, return processing and stock recovery
• Maintain a clean and organized stock areas, ensuring stock is secure and properly stored

Personal Development

• Always practices attention to detail: carefully and thoughtfully executes all stock projects and initiatives
• Utilizes active listening skills to clearly understand information, needs and ideas
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.

Requirements

• Qualified or relevant experience Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• Strong verbal and written communication skills. Solid interpersonal skills with a proven ability to build partnerships.
• Excellent time management skills with the ability to handle multiple projects concurrently and meet deadlines

Preferred

Bilingual Experience using WorldShip, Manhattan, Aptos

Culture:

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:

• As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future.
• Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [email protected].