Job Opportunity: Student Services Technical Lead

Student Services Technical Lead

Student Services Technical Lead


The Technical Lead will support end users in the Student Service Division as the functional lead for the Ellucian Banner Financial Aid and Student modules and all integrated third-party software and database applications. The Technical Lead will play an integral function in the Student Services division by supporting cross-functional collaboration and optimizing the use of technology among those offices that directly enroll students at the college.


The Technical Lead is responsible for coordinating, testing, and assisting IT with implementing all patches, modifications and system upgrades and facilitating training for departmental end users. The Technical Lead documents processes and procedures, creates user manuals/training materials for staff and spearheads the configuring and testing of the annual financial aid year roll over and updates to financial aid tables and programs. The Technical Lead is primarily remote, occasionally be needed on site and must perform tasks and responsibilities during the business hours of the college.


The Technical Lead collaborates with IT as needed to trouble-shoot problems and to initiate new product enhancements.


Requirements:

Education Required: Associate's degree or higher or SQL certification



practice Required: Minimum two years of strong technical proficiency with Structed Query Language (SQL). Demonstrated capability to work collaboratively with non-technical end users. Proficiency with Microsoft Office suite. Excellent verbal, written and presentation expertise.



Preferred expertise, expertise, Abilities and Worker Characteristics:

»Bachelor's degree

»Demonstrated functional expertise of Ellucian Banner Financial Aid or Student modules

»Prior practice in a college financial aid, registrar or student accounts office.

»Strong organizational and time management expertise

» practice gathering data and report writing expertise

»Perform well under pressure, within time constraints, with a high degree of accuracy, diplomacy and confidentiality

» capability to coordinate work flow while dealing with multiple projects and deadlines

» capability to present complex information and data in coherent fashion

»Bilingual expertise


Additional Information:
Deadline for Applying: October 10, 2025



Position begins - Estimated January 5, 2026


income: $73,136-$91,075 per annum; commensurate with practice. This is a Staff & Chair, Grade 60, 12 month position.



SUNY Orange offers a competitive benefits package which includes:

»Excellent low-cost health insurance

»Generous leave policy (including Winter and Spring Breaks)

»Tuition Reimbursement

»Retirement Plans

»Retiree Health Insurance

»Supplemental Insurance

»Public Service Loan Forgiveness eligible
Orange County Community College does not discriminate on the basis of race, color, national origin, religion, creed, age, discapability, sex, gender identification, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education. Inquiries regarding this non-discrimination policy may be directed to: Iris Martinez-Davis, Civil Rights Compliance agent, 115 South Street, Middletown NY 10940, (845) 341-4662, .



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