Guidance Consultant (Clinical EAP Intake and Triage) - Remote

Get It - Professional Services
New York, NY
Do you have a passion for helping others navigate life's challenges? Are you a skilled clinician with a heart for providing support and guidance? If so, we have an incredible opportunity for you to join our team as a Remote Guidance Consultant!

We're looking for compassionate and dedicated professionals to provide telephonic support to a diverse global clientele. As a vital part of our team, you'll use your clinical expertise to address behavioral, emotional health, family, and wellness-related concerns. This is a chance to make a real difference in people's lives, offering them support and connecting them with the resources they need.

What You'll Do:

Provide compassionate telephonic support, conducting clinical intakes and connecting clients with appropriate resources, such as therapists or counselors.
Offer remote crisis stabilization to clients in need, ensuring their safety and well-being.
Utilize your critical thinking and problem-solving skills to quickly assess situations, identify resources, and ensure a positive client experience.
Educate clients about available resources, eligibility requirements, and services with a positive and professional demeanor.
Maintain accurate and thorough documentation of all cases within our secure database.
Contribute to a supportive and collaborative team environment.
What You'll Bring:

A Master's degree in Social Work, Counseling, or Psychology is required.
Exceptional communication skills with a strong focus on providing excellent customer service.
A positive, professional, and energetic approach, along with demonstrated multitasking and critical thinking abilities.
Experience in clinical assessment in the areas of mental health, chemical dependency, and crisis stabilization.
A high-speed internet connection and a quiet, professional workspace free from distractions.
What We Offer:

A rewarding opportunity to make a positive impact on people's lives.
A supportive and collaborative team environment.
A full benefits package, including paid time off (PTO), medical, dental, and vision insurance, a 401(k) with a company match, a wellness program, and more.
The flexibility of working remotely.
Ready to empower lives through support? Apply today!

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity. We are committed to creating an inclusive environment for all employees. 1 All qualified applicants will receive consideration for employment without regard 2 to race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability, or protected veteran status. We maintain a drug-free workplace.
Employment Type: Full-Time
Salary: $ 94,785.00 Per Year
Posted 2025-08-19

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