Internal Communications - Lead Specialist

The Lead Specialist for Internal Communications for Marsh Risk Business and Client Services (BCS) will play a pivotal role in shaping and executing a dynamic internal communications strategy for the global Marsh Risk BCS population. This individual will bring proven experience partnering with senior leaders, a deep understanding of internal communications best practices, and a passion for storytelling that drives engagement through innovative and strategic initiatives aligned with overarching BCS communications goals.

As a trusted communications advisor, the Lead Specialist will provide strategic guidance on messaging, channel strategy, and priority initiatives, serving as a creative thought partner to the BCS Internal Communications Leader. They will lead and develop one direct report and collaborate closely with a global network of communicators to deliver impactful communications that support Marsh Risk and BCS’s broader business objectives.

This role offers the opportunity to influence and elevate internal communications within a collaborative environment that values creativity and strategic thinking.

Please note: This position requires working from our New York City office at least three days per week.

We will count on you to:

• Develop and execute communication strategy and approach for Marsh Risk BCS, supporting the objectives of the leader and function, aligned to the overarching BCS communication strategy.
• Manage, review, and publish content on communication vehicles (Intranet, newsletters, email, social media, etc.) to ensure on-time, accurate delivery and availability of fresh, updated content.
• Evaluate and interpret user needs, analyze the audience and determine the most effective means of presentation methodology, to effectively and efficiently support the objectives of a function or business.
• Develop and write presentation materials for firm-wide meetings and events.
• Support the planning and execution of internal promotion, such as video production and other multi-media vehicles, to deliver key messages across the business/function/enterprise.
• Provide mentoring to less experienced staff, in order to continue output improvement.
• Consult on critical issues with all levels of internal (and external, if appropriate) stakeholders, to support the execution of communications materials.
• Provide relevant subject matter expertise, as requested, to assigned projects.

What you need to have:

• A Bachelor’s Degree, in Communications or English preferred
• A minimum of 7 years of prior relevant experience

What makes you stand out:

• Having excellent writing and communication skills
• Having strong knowledge of core internal communications and change management strategies
• Having well-developed and professional interpersonal skills
• Are able to interact effectively with people at all levels of the organization
• Are able to work in a team environment with a client-centric focus, emotional intelligence

Why join our team:

• Join a dynamic team that is at the forefront of transforming Marsh’s business strategy and making a tangible impact on the organization’s success and bottom line.
• Opportunities for professional development and career advancement within a global leader in the insurance industry.
• Be part of a supportive and inclusive work environment that values diverse perspectives and encourages innovation.
• Contribute to a company that is dedicated to excellence, integrity, and delivering exceptional value to clients.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $98,600 to $197,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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