Operations manager resource management

Creative X is a global, integrated creative agency that drives the creative vision for our brands and how they are perceived in the world. We develop the vision for next-generation creative advertising, consumer brand content and experiences for Meta, Facebook, Instagram, WhatsApp and our hardware products.Our vision is fearless creativity that shapes the future of connection. With some of the industry’s best talent on our team, we create beautiful work that has a purpose. And with an audience of almost five billion across some of the world’s biggest brands, we create brave ideas that demonstrate the full creative potential of our platforms, including industry leading, envy-inducing creative experiences that push the boundaries of traditional advertising.We believe in attracting and nurturing industry-leading talent with a focus on community and career development. We have developed best-in-class collaboration models with agencies and our cross-company creative network to ensure a consistent and effective creative narrative for work that reaches an audience across the globe due to the scale of our products. We are looking for a resourcing manager to support resourcing and developing scalable teams from a broad range of experiences, perspectives and backgrounds. In this role, you will work with cross-functional partners to scope, scale, and resource industry-leading creative and design teams across business priorities. We are looking for a detail-oriented tactical operator, who has experience with and an in-depth understanding for tracking, reporting and finding opportunities to help mobilize a growing, global creative team.

Operations Manager (Resource Management) Responsibilities:

• Facilitate resource allocation process across all Disciplines (Program Management, Production, Creative, Design and Business Affairs)
• Partner with Discipline leadership to determine strategic, creative resourcing solutions for current project needs and forecasting for future growth
• Build meaningful relationships with team members and develop an understanding of their skillsets and experience to ensure they are assigned to projects that align with their strengths, career goals, and the needs of the business
• Understand and help maintain and optimize our central resourcing tooling to ensure it is accurate and meets the needs of our business
• Assess project requirements against comprehensive, cross-functional creative briefs, making talent decisions that serve the best interests of all stakeholders
• Develop new team structures, ways of working and new approaches to tackle complex creative challenges
• Track and report on resource capacity planning
• Support long-lead planning with the Creative Leadership and Program Management Leads to build teams, frameworks and systems that best support key initiatives, campaigns and projects
• Support the onboarding and immersion of new hires
  
  

Minimum Qualifications:

• Experience in Resource Management tools such as Monday.com, JIRA, Asana and/or Workfront
• Experience managing and onboarding freelancers, vendors, agencies, or contractors
• Experience setting priorities, problem-solving, multitasking and working in a rapidly changing environment
• Evidenced success with clear communication, negotiations and stakeholder management skills
• Organized, detail-oriented, and adept at both tactical execution and strategic planning
  
  

Preferred Qualifications:

• Demonstrated understanding of AI technologies and their applications in the creative and design industries
• Experience leveraging AI tools and platforms to enhance resource tracking, allocation, and management efficiencies
• Familiarity with AI-powered analytics and automation tools to improve forecasting, capacity planning, and operational workflows
• Proven experience embracing and integrating AI solutions to optimize decision-making processes in resourcing and team planning
• 8+ years of experience working in resource management at a creative agency, production studio or client side
• Experience working in or with a large, global tech company
• Experience adopting emerging AI technologies to drive innovation and scalability in creative team resourcing
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$116,000/year to $166,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.