Receptionist
Job Description
Job Description
We are looking for a dedicated Receptionist to join our team in North Syracuse, New York. This long-term contract position offers an excellent opportunity to provide essential support to customers and ensure smooth daily operations. The ideal candidate will have strong organizational skills, a friendly demeanor, and a commitment to delivering exceptional service.
Responsibilities:• Welcome and assist customers as they arrive, ensuring a friendly and attentive experience.
• Review and verify customer documents for accuracy and completeness.
• Manage the customer queuing system to maintain an organized flow of service.
• Conduct vision tests and accurately grade results.
• Input vision test results into the system promptly and accurately.
• Provide guidance to customers on using self-service kiosks.
• Capture high-quality photos for driver's licenses and other identification needs.
• Collaborate with team members to ensure seamless daily operations.• Proven experience in customer service or a similar role.
• Strong organizational skills and the ability to manage multiple tasks efficiently.
• Proficiency in using computer systems for data entry.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment.
• Experience in handling sensitive customer information.
• Familiarity with office equipment, including cameras and kiosks.
• Preference for candidates with experience in a New York State agency.
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