Director America's Communications and Engagement Leader

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Director, Americas Communications and Engagement Leader

The Opportunity

EY is seeking a bold, visionary, and highly strategic executive to lead and deliver comprehensive communications and engagement programs. In this pivotal role, you will serve as a strategic advisor to practice leadership, shaping and delivering a compelling communication strategy that inspires teams and energizes stakeholders. Your leadership will drive a connected, holistic approach to both internal and external communications, championing the adoption of new technologies and creative channels while empowering a high performing team to maximize impact.

Key Responsibilities

• Strategic Advisory & Vision: Serve as a trusted advisor to executive leadership on a compelling and effective communication strategy. Guide the narrative around transformation, ensuring all communications reflect and reinforce the practice’s strategic direction and firm priorities.
• Holistic Communications Leadership: Develop and execute an integrated compelling communications and engagement strategy that connects internal and external audiences, leveraging technology and creative channels to deliver streamlined, effective messaging.
• External Communications & Brand Leadership: Lead the external communications team, overseeing PR, social media, and agency partners to elevate the practice and executive leadership reputation and thought leadership in the market.
• Cross-Practice Collaboration: Collaborate across service lines, the practice, global and with Americas communications team to drive consistency, knowledge sharing, and best practices in communications and engagement.
• Team Leadership & Empowerment: Lead, mentor, and empower a high-performing communications team, fostering a culture of innovation, collaboration, and excellence.
• Creative Channel Strategy: Think creatively about communication channels, embracing new technologies and approaches to ensure messages are delivered in the most impactful and efficient way possible.
• Measurement & Continuous Improvement: Monitor, measure, and report on the effectiveness of communications strategies, using data to drive continuous improvement and maximize value.

Skills And Attributes For Success

• Proven ability to engage and inspire teams through visionary leadership and strategic communications.
• Expertise in developing and executing holistic communications strategies for complex, global organizations
• Demonstrated success in leading external communications, including PR, social media, and agency management
• Experience and/or knowledge in regulatory and/or technical communications
• Strong leadership and team development skills, with a track record of empowering high-performing teams
• Creative, agile, and results-driven, with a passion for innovation and continuous improvement
• Mastery of written, verbal, and presentation skills; ability to synthesize complex information for diverse audiences

Qualifications

• Extensive experience (minimum 15+ years) leading communications within a professional services environment, with expertise in both internal and external messaging.
• Proven track record advising senior executives and shaping strategic communications that drive transformation and reinforce organizational priorities.
• Exceptional judgment and integrity in handling confidential and sensitive information, ensuring trust and discretion at the highest levels.
• Demonstrated success in designing and executing impactful, large-scale creative campaigns that engage diverse audiences and elevate brand reputation.
• Expertise in developing integrated, technology-enabled communications strategies that connect stakeholders across functions and geographies, leveraging innovative channels for maximum reach and engagement.
• Strong leadership in building, mentoring, and empowering high-performing communications teams, fostering a culture of collaboration and excellence.
• Capability measuring, analyzing, and continuously optimizing communications effectiveness through data-driven insights.

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $192,900 to $381,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $231,400 to $433,900. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected].