Back Server

As a Back Server, you will work closely with the front-of-house team to ensure tables are properly set, food is delivered promptly and accurately, and the dining room remains clean and organized. Your attentiveness and teamwork will help shape the guest experience and uphold our high standards of hospitality.

The ideal candidate is proactive, reliable, and passionate about service. You take pride in the details, thrive in a fast-paced environment, and bring a positive, collaborative spirit to every shift.

Key Responsibilities:

• Work as part of a cohesive team to attend to guests' needs for water, bread, and other beverages and to support the Servers and Runners in their requests for additional items
• Know the ingredients, preparation, and proper presentation of all menu items and specials
• Remain observant and respond to each guest at all times
• Provide prompt, courteous and efficient food and beverage service
• Know the layout of restaurant/hotel and location of all equipment and supplies
• Know all restaurants station breakdowns and table/seat numbers
• Maintain cleanliness and condition of the work areas and equipment
• Implement standards/procedures of service for guests consistently and impeccably as per Sequence of Service, with a focus on water and bread service, clearing, cleaning, and resetting tables
• Receive and service beverages orders promptly according to standards
• Assist as needed to maintain standards of appearance, sanitation and service in all areas of the restaurant
• Perform all assigned sidework regularly, promptly, and correctly
• Comply fully and consistently with all hotel and restaurant conditions of employment and standards of uniform, grooming, personal hygiene and safety
• Understand and utilize escalation procedures for guest complaints and other potentially negative situations
• Attend and report on time for all meetings and training sessions scheduled by management
• Other duties as required by the Management team for the successful operation of the restaurant

As a member of our team, you can expect:

1. Health Benefits
2. Paid Time Off (PTO) to enjoy time away.
3. Transportation Benefits
4. Dining Benefits
5. The support to grow your skillset and your career.

Ideal Experience:

• One year of dining room experience in a high volume, upscale restaurant.
• Proven track record of dependability and a passion for hospitality.

ilili Restaurant is an equal opportunity employer. Qualified applicants are considered based on their ability and job-related qualifications and without discrimination based on race, creed, color, religion, sex, national origin, marital status, sexual orientation, age, disability or any other classification prescribed under applicable federal, state or local law.