Director of Human Resources - Waldorf Astoria New York

Lensa
New York, NY

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After a landmark restoration, Waldorf Astoria New York has reemerged with renewed brilliance, reigniting the timeless allure that has defined it for generations.Waldorf Astoria New York ( seeking a dynamic Director of Human Resources to join their team.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

The ideal candidate will have 5-7 years of progressive human resources experience including labor relations, a deep understanding of collective bargaining agreement compliance and management, financial leadership, contract and negotiations experience as well as an affinity for building relationships and cultivating an uplifting building culture. Attention to detail, ability to speak additional languages, and New York City union experience is a plus.

A Director of Human Resources is responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

Responsibilities

As a Director of Human Resources, you would be responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Oversee and administer all Human Resources functions to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contract compliance, performance evaluations, workers compensation and safety, affirmative action compliance, employment processes and general leadership guidance and support
  • Provide assistance, guidance and counseling to the General Manager, leadership staff and line team members
  • Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive, productive, fair and consistent employment environment
  • Manage all team member and labor relations; if hotel has a collective bargaining agreement, this will include negotiating contracts and settlements, handling grievances, mediations and arbitrations
  • Participate in and lead meetings
  • Recruit, interview and train team membersWhat are we looking for?

Since Being Founded In 1919, Hilton Has Been a Leader In The Hospitality Industry. Today, Hilton Remains a Beacon Of Innovation, Quality, And Success. This Continued Leadership Is The Result Of Our Team Members Staying True To Our Vision, Mission, And Values. Specifically, We Look For Demonstration Of These Values

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Benefits

The Benefits– Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U.S.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • 401K plan and company match to help save for your retirement
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
  • Career growth and development
  • Recognition and rewards programs

Posted salary range for this role is $250,000 - $280,000 dependent upon experience.

Job: Human Resources

Title: Director of Human Resources - Waldorf Astoria New York

Location: null

Requisition ID: HOT0CEMO

EOE/AA/Disabled/Veterans

If you have questions about this posting, please contact [email protected]

Posted 2026-04-09

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