Supervisor of Admissions & Discharges

If you are looking for a challenging and rewarding career, Hope House is the place for you! If you are seeking a fulfilling career, with numerous opportunities to make a REAL difference in the lives of people, we want YOU!

Hope House is a substance abuse treatment provider who strives to save lives, recover hope and restore families to those suffering from Substance Abuse Disorder. We are committed to making sure that all staff members feel like they make a difference and are a part of our team!

Hope House Inc. has a reputation as one of the top employers in the Greater Capital Region of New York.

Shift: Monday through Friday 8am to 4pm

Job Status: Hourly/Non-Exempt
Compensation: up to $27.261/hour

Primary responsibilities include:

• Supervising admissions department staff.
• Developing, implementing, and maintaining a system to oversee and track the department to ensure admissions objectives are reached.
• Serving as the point of contact for all referring agencies.
• Seeking out potential referral sources and coordinating services.
• Providing treatment information to incoming individuals.
• Overseeing all admissions paperwork and ensuring that all paperwork is completed and scanned into 1011 prior to client being offered a bed.
• Ensuring that proper insurance or Medicaid is in place for Hope House to receive payment prior to admission.
• Prioritizing admissions based on SAPT Block Grant criteria.
• Planning and scheduling admissions.
• Initiating contact between the Financial Case Manager and the incoming client/family by alerting the Financial Case Manager that a new client has a scheduled bed date.
• Completing a screened but not admitted form for all individuals not admitted to the Hope House programs.
• Collaborating with other treatment team members regarding clients.
• Scheduling assessments both within and outside of the agency.
• Assisting in the discharging procedure for both planned and unplanned discharges.
• Assisting compliance officer with chart audits.
• Assisting with medical records requests.
• Overseeing post discharge follow-up.
• Responsible for leading the creation of a centralized admissions process for Hope House residential programs as well as Home and Community Based Services.
• Maintaining documents as per OASAS standards and Hope House policies and procedures.
• Maintaining client confidentiality as per 42 C.F.R. Part 2 (Substance Abuse Records) and 45 C.F.R. Parts 160 &164 (HIPAA).
• Being familiar with and adhering to current agency policies and procedure including the CASAC Canon of Ethics.
• Other duties as assigned.

Requirements

Requirements include:

• Minimum of CASAC-T required. CASAC or higher credential or other Qualified Health Professional (QHP) Certification preferred.
• Minimum of 2-years full-time work experience in Substance Use Disorder or related field.
• Management experience preferred.
• Maintaining Licensure and Credentials at all times.

Benefits

• 11 paid holidays per calendar year
• Vacation, Personal, and Sick Time (up to 200 hours per year to start)
• Medical, Dental, & Vision Insurance
• Flexible Savings Account & Health Savings Account depending on medical plan
• AFLAC Supplemental Benefits
• Benefit Buyout option if coverage is waived
• Voluntary Short-Term Disability & Life Insurance
• Company paid Life Insurance Policy at two times annual salary
• Company funded Retirement Plan
• 401k option to further save for retirement
• Tuition Reimbursement Program
• Partnership with Maria College – 40% discount on the CASAC program and various bachelor degree programs for employees, spouses, domestic partners, and dependents
• Assistance with CASAC and/or Licensing Applications/Exam
• EAP Program for you and your family
• Legal/ID Shield Insurance