Technical business analyst

Job Summary:

As a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, ensuring that clean energy initiatives are effectively translated into scalable, high-quality software solutions. Your work will directly support the development and reporting of clean energy programs, aligning with regulatory requirements and public service commission expectations.

Key Responsibilities:

• Act as a liaison between business users and technical teams to ensure accurate and timely delivery of program enhancements.
• Facilitate user requirement workshops and translate business needs into clear, actionable technical specifications.
• Collaborate closely with Product Owners, developers, and QA teams to guide solutions from concept through deployment.
• Analyze and document business requirements, user stories, and acceptance criteria.
• Organize and prioritize user stories for Agile development sprints.
• Support testing efforts by creating test plans, writing test scripts, and logging defects.
• Prepare system documentation, including process flows, customer journey maps, and business process models.
• Conduct user research, experience mapping, wireframing, and usability testing to inform product design.
• Apply critical thinking to diagnose and resolve complex system and process issues.
• Engage with internal and external stakeholders to ensure alignment and transparency throughout the development lifecycle.
• Continuously learn and adapt to new technologies and tools to support evolving program needs.
  
  

Qualifications:

• Experience with Agile/Scrum methodologies and tools.
• Strong attention to detail and a commitment to delivering high-quality results.
• Excellent communication and collaboration skills in cross-functional team environments.
• Ability to facilitate meetings and decompose complex business processes.
• Proficiency in creating business process documentation and workflows.
• Self-starter with the ability to learn new systems and technologies independently.
  
  

Technical Skills

Must Have

• accurate testing and troubleshooting
• Agile Methodology
• Business Collaboration
• Data-Driven Decision Making
• Develop test plans, test cases, and scripts for user acceptance testing (UAT).
• Document business requirements and translate into technical requirements
• Excellent oral and written communication skills
• Experience designing, managing, analyzing, testing or improving software systems
• Experience working in a fast-paced, changing environment
• Experience working in Scrum/Agile framework
• Organize work in software ticketing system (Azure Dev Ops, experience with JIRA or similar acceptable)
• Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile
• Proven experience as a Business Analyst
• Salesforce Reports
• Self-sufficient person who can work collaboratively in multi-disciplinary teams
• Summarize technical concepts and translate them clearly to non-technical stakeholders.
• Write technical user stories, organizing development sprints
  
  

Nice To Have

• Adaptability to Change
• Agile scrum certified
• Business Analyst - Salesforce
• Experience in Azure Dev Ops
• Knowledge of and work experience with energy efficiency and demand side management initiatives
• Knowledge of Salesforce Testing
• Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile
• QA Tester
  
  

location: New York, New York

job type: Contract

salary: $70 - 72 per hour

work hours: 9am to 6pm

education: Bachelors

Responsibilities:

As a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, ensuring that clean energy initiatives are effectively translated into scalable, high-quality software solutions. Your work will directly support the development and reporting of clean energy programs, aligning with regulatory requirements and public service commission expectations.

Key Responsibilities:

• Act as a liaison between business users and technical teams to ensure accurate and timely delivery of program enhancements.
• Facilitate user requirement workshops and translate business needs into clear, actionable technical specifications.
• Collaborate closely with Product Owners, developers, and QA teams to guide solutions from concept through deployment.
• Analyze and document business requirements, user stories, and acceptance criteria.
• Organize and prioritize user stories for Agile development sprints.
• Support testing efforts by creating test plans, writing test scripts, and logging defects.
• Prepare system documentation, including process flows, customer journey maps, and business process models.
• Conduct user research, experience mapping, wireframing, and usability testing to inform product design.
• Apply critical thinking to diagnose and resolve complex system and process issues.
• Engage with internal and external stakeholders to ensure alignment and transparency throughout the development lifecycle.
• Continuously learn and adapt to new technologies and tools to support evolving program needs.
  
  

Qualifications:

Qualifications:

• Experience with Agile/Scrum methodologies and tools.
• Strong attention to detail and a commitment to delivering high-quality results.
• Excellent communication and collaboration skills in cross-functional team environments.
• Ability to facilitate meetings and decompose complex business processes.
• Proficiency in creating business process documentation and workflows.
• Self-starter with the ability to learn new systems and technologies independently.
  
  

skills: TECHNICAL SKILLS

Must Have

• accurate testing and troubleshooting
• Agile Methodology
• Business Collaboration
• Data-Driven Decision Making
• Develop test plans, test cases, and scripts for user acceptance testing (UAT).
• Document business requirements and translate into technical requirements
• Excellent oral and written communication skills
• Experience designing, managing, analyzing, testing or improving software systems
• Experience working in a fast-paced, changing environment
• Experience working in Scrum/Agile framework
• Organize work in software ticketing system (Azure Dev Ops, experience with JIRA or similar acceptable)
• Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile
• Proven experience as a Business Analyst
• Salesforce Reports
• Self-sufficient person who can work collaboratively in multi-disciplinary teams
• Summarize technical concepts and translate them clearly to non-technical stakeholders.
• Write technical user stories, organizing development sprints
  
  

Nice To Have

• Adaptability to Change
• Agile scrum certified
• Business Analyst - Salesforce
• Experience in Azure Dev Ops
• Knowledge of and work experience with energy efficiency and demand side management initiatives
• Knowledge of Salesforce Testing
• Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile
• QA Tester
  
  

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.