Community Transportation Specialist

HeartShare Human Services
New York, NY

We are currently seeking a Community Transportation Specialist for our Queens and Brooklyn locations to assist with the transportation of residents to and from appointments, school, and special outings. The ideal candidate must be committed to providing exceptional service with a compassionate and customer-focused approach. Possess a strong understanding of traffic laws and regulations, with experience in transportation safety and a demonstrated ability to maintain confidentiality in all interactions with residents, families, and staff.

Primary Responsibilities and Essential Functions of Position:

  • Safely transport residents to and from their scheduled appointments, schools, and special outings at designated dates, times, and locations.

  • Operate company vehicles and navigate local roads and highways while adhering to all traffic laws and regulations.

  • Assist residents in and out of vehicles, ensuring their safety and comfort.

  • Communicate effectively with residents, families, and staff regarding transportation schedules, arrival times, and any issues that may arise during transportation.

  • Prioritize tasks, manage time efficiently, and maintain confidentiality in all interactions with residents, families, and staff.

  • Be punctual, professional, and follow instructions carefully to ensure smooth and timely transportation services.

  • Ability to maintain confidentiality and respect the privacy of residents.

  • Must have a High School diploma or equivalent.

  • Possess a valid NYS driver license for at least two years.

  • Have an acceptable driving record (no suspensions/revocations in the past two years).

  • Ability to work independently and as part of a team.

  • Strong interpersonal and communication skills.

Benefits

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

  • Rewarding Work in a team environment.

  • Paid vacation, sick, personal days, and holidays.

  • 403(B) retirement plans with employer contribution.

  • Health, dental, vision and life insurance.

  • Employee Assistance Program (EAP).

  • Flexible spending account (Dependent Care, Medical, Parking, and Transit).

  • Employee Appreciation Programs and Events.

  • Tuition Assistance Program.

  • Professional Development opportunities.

  • Wellhub Discount

  • Verizon Wireless Discount.

  • BJs Membership discount.

  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected].

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about HeartShare, please visit our website at or Follow us on Twitter LinkedIn YouTube Instagram Facebook

HeartShare Human Services of New York | Homepage

HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.

Posted 2026-01-21

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