United Communications Junior Network Engineer (Senior Consultant MIS Lvl A) Enterprise Infrastructure

United Communications Junior Network Engineer (Senior Consultant MIS Lvl A) Enterprise Infrastructure Location New York, NY :

About NYC Health + Hospitals

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

The Unified Communications Jr. Network Engineer serves as a technical subject matter expert assisting in the areas of managing the connectivity and infrastructure of New York City Health + Hospitals network. This responsibility is includes always ensuring internet access, testing each new connection when hardware is added and helping to maintain the enterprises network stability. This position requires hands-on technical skills to provide high-level technical services, design, implement and troubleshoot technology related problems that might include routing, datacenter design, intermittent packet loss, latency issues, system connectivity and equipment failure.

Duties & Responsibilities

• Hands on experience in architecture/design, implementation & administration of data/VoIP networks
• Assisting with the research, selection, development, and integration of new technologies to meet the goals and objectives of the organization.
• Assist with Cisco Call Manager systems solutions and analyzation of network performance and enhancements using disciplined network administration processes.
• Providing technical skills, technical oversight and support for the design, availability, optimization, performance, and capacity management of network services, troubleshooting of various enterprise network technologies.
• Technical knowledge and experience of CISCO routers and switches
• Working with Wide Area Network (WAN) and Internet carriers during implementations and outages
• Hands on experience in voice, WiFi gateway and controller setup and maintenance
• Assist in documenting IT related inventory ( MDB , NIMS , Diagram )
• Assist in troubleshooting complex telecommunication issues, willing to perform x-connects or device rack mounting.
• Following establish organization change and release management procedures, naming standard and other internal processes and procedures for managing daily activities and changes.
• Staying abreast of industry trends to proactively identify areas for growth, improvement, and development with the capability to implement industry best practices.
• Assist in analyzing converged network traffic and reports to management on results.
• Oversee day to day operations of overhead paging system
• Perform Telecom site lead duties
• Junior Engineer for Right fax
• Junior Engineer for SPOK
• Must be willing to work on other projects as needed.

Minimum Qualifications

1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience

Department Preferences

Department Preferences

• CCNA, CCNP or equivalent training, education, and 5 year working experience
• General Office equipment (computer, scanner, printer, phones)
• iPad, Tablets, Smartphones
• A/V
• Superior analytical and problem-solving skills required
• Must possess excellent communication, documentation, and interpersonal skills
• Must be capable of working well with others and independently
• Must be able to perform all job functions with minimal supervision in a timely fashion
• Must be able to evaluate service requests and projects and prioritize as necessary
• Accuracy, attention to detail, and confidentiality required
• Requires after-hours support work may be required and as needed.
• An in-depth and up-to-date knowledge of Unified communications
• Some travel to sites within the five NYC borrows is required
• Required to attend Central Office meetings.
• Participate in special projects as needed and perform other duties as assigned.
• Courtesy, tact, diplomacy, respect, and ability to follow direction set by management are essential elements of the job.
• Because work involves much personal contact with others inside and/or outside the organization for purposes of obtaining information, building relationships or soliciting cooperation is essential. Work may involve motivating, influencing or training others.
• Must be able to work independently as well as work as part of a fast-moving team

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Note: Candidates selected for a position are required to come to NYC as part of their onboarding.