Management Specialist 1 Spanish Language or Trainee 1 or 2 (NYHELPS)

Temporary and Disability Assistance, Office of
New York, NY

NY HELP Yes

Agency Temporary and Disability Assistance, Office of

Title Management Specialist 1 Spanish Language or Trainee 1 or 2 (NYHELPS)

Occupational Category Other Professional Careers

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $53764 to $85138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 50%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County New York

Street Address Audit and Quality Improvement

317 Lenox Ave

City Harlem

State NY

Zip Code 10027

Duties Description The candidate must develop an in-depth knowledge of the Supplemental Nutrition Assistance Program (SNAP) and gain an understanding of the federal and state regulations that govern the program. This is a dynamic program, and the rules and regulations are constantly changing. The candidate will then learn about the SNAP Quality Control review process and develop the policy and technical skills necessary to accurately complete these reviews. The candidate will also be needed for various other projects such as performance audits, Temporary Assistance to Needy Families - Maintenance of Effort (TANF/MOE) reporting, data matching reviews, etc.The duties of this position include, but are not limited to, the following:- Develop an understanding of the Supplemental Nutrition Assistance Program;- Develop a working knowledge of the SNAP Quality Control review process and objective;- Develop and maintain knowledge of other program areas, data sources and audit policies;- Perform SNAP Quality Control reviews and other audits;- Assist supervisor in developing controls, procedures, case review records and work papers;- Analyze data and develop audit findings and case determinations;- Submit findings/determinations for supervisory review and compile into narrative and/or statistical reports and summaries;- Communicate in English and/or Spanish, in a professional and respectful manner both orally and in writing with coworkers, supervisors, recipients, and local district staff;- Discuss problems encountered and propose solutions to supervisory staff;- Develop and maintain a working knowledge of computer hardware and software (e.g. Welfare Management System (WMS), Quality Control Information System (QCIS) data collection system, etc.); and- Perform required administrative duties.

Minimum Qualifications NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, candidates may be hired via a non-competitive appointment if they meet the below NY HELPS minimum qualifications.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE QUALIFICATIONS:For Trainee 1 level, four years of experience conducting comprehensive audits of the management, program, and fiscal affairs of social services programs and of providers of health care or other services; and performing eligibility reviews of applicants for and recipients of public assistance for the purpose of determining compliance with federal and state statutes, regulations, and billing protocols. Substitution: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.For Trainee 2 level, five years of experience conducting comprehensive audits of the management, program, and fiscal affairs of social services programs and of providers of health care or other services; and performing eligibility reviews of applicants for and recipients of public assistance for the purpose of determining compliance with federal and state statutes, regulations, and billing protocols. Substitution: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.For the Full Performance level, six years of experience conducting comprehensive audits of the management, program, and fiscal affairs of social services programs and of providers of health care or other services; and performing eligibility reviews of applicants for and recipients of public assistance for the purpose of determining compliance with federal and state statutes, regulations, and billing protocols.*Substitution: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.OR55 B/C: This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and must meet the minimum qualifications listed above. Information about the 55b/c program can be found here: QUALIFICATIONS:Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at on the appropriate eligible list in Harlem.

Additional Comments A full-time permanent or contingent-permanent appointment will be made. This position may require up to 50% travel. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States. Your resume must indicate how you meet the minimum qualifications for these positions. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.Telecommuting up to 50% may be available in accordance with The Office of Temporary and Disability Assistance policy and can be discussed during the interview.Salary for Trainee 1 starts at $53,764Salary for Trainee 2 starts at $59,994Plus $4,000 Location PayInterested applicants, please send an email with your resume to [email protected] and reference posting #26-001. DO NOT REFERENCE THE VACANCY ID NUMBER.NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. In alignment with New York State's Executive Orders 187 and 31, OTDA is committed to advancing diversity, equity, inclusion, and accessibility by fostering an inclusive workplace.

Some positions may require additional credentials or a background check to verify your identity.

Name Recruitment Unit

Telephone

Fax (518) 474-9374

Email Address [email protected]

Address

Street 40 North Pearl Street, 12B

City Albany

State NY

Zip Code 12243

Notes on Applying To apply, please send a cover letter and resume. Include a current, Civil Service title and grade level and clearly state how you meet the minimum qualifications.You may be required to provide acceptable proof of education, experience, credential and/or license to demonstrate that you meet the minimum qualifications for appointment to this position.Interested applicants should send an email with their resume attached to [email protected] and put "Posting #26-001" in the subject line. DO NOT USE THE VACANCY ID NUMBER.Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.In accordance with state law, Governor's Executive Order No. 6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate. If you require reasonable accommodation at the time of the interview, please contact OTDA's designee for reasonable accommodation at (518) 474-7284.

Posted 2026-01-09

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