Product Manager, Payments

Who we are

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

Who you are

Metropolis is seeking a Product Manager to own critical payments initiatives as we scale our transaction platform across an expanding network of parking and mobility locations. As the engine of our platform, payments are a core pillar of our consumer and operator experience. You will work across teams to optimize the full consumer payments lifecycle—from first-time checkout and saved payment methods, to fraud prevention, authorization recovery, and payout infrastructure, as well as oversee enterprise billing and subscription initiatives.

Your mission is to drive our payments product strategy and execution. You’ll dig deep into user behavior, payment processor capabilities, and edge-case failure scenarios to ensure seamless, secure, and scalable transactions. You’ll partner closely with Engineering, Finance, Operations, and Support to build a resilient payments system that meets the needs of millions of consumers and hundreds of partners. You’ll join a team focused on reimagining commerce in the physical world, and your immediate focus will be on expanding success rates and building smarter retry logic.

We are looking for someone with experience in transaction platforms, fintech products, or e-commerce payments who can lead a structured approach to building for scale. You thrive in ambiguous problem spaces, think big about systems design, and aren’t afraid to dig into error logs or merchant account documentation to solve problems quickly.

What you'll do

• Drive the strategic product vision for key payments features and platform capabilities that promote a remarkable user experience, deliver business results, and accrue value to the platform


• Own the payments roadmap, communicate and manage deadlines, and contribute to the vision of the broader product and infrastructure ecosystem


• Design clear product requirements and success metrics to align, drive, and measure cross-functional effort


• Identify, track, and solve for issues, bugs, and edge cases impacting payments performance or compliance


• Understand and decompose complex payment flows into manageable components


• Leverage data and build strong relationships with engineering, operations, finance, and customer support to lead development efforts, gather feedback, drive adoption, and measure success


• Analyze, define and report on key metrics, setting clear goals and KRs to attack

What we're looking for

• 3+ years of product management experience


• Experience owning payments-related products with measurable business impact


• Strong user empathy and experience interacting with customers and stakeholders to understand their needs


• Superior written and verbal communication skills


• Entrepreneurial drive and ability to thrive in open-ended environments


• Positive, open, and team-oriented approach to work

While not required, these are a plus:

• Familiarity with payment processors (e.g., Stripe, Adyen), authorization flows, and PCI compliance


• Experience with fraud prevention, chargebacks, and retries


• Experience with third-party technical integrations


• Capable SQL skills a strong plus

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $140,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.