Senior Product Owner

TELESOFT LLC DBA CALERO
Rochester, NY

Job Description

Job Description

About the Role

We are seeking a Senior Data Product Owner to own and evolve Calero’s SaaS Management Platform. This is a data-intensive role where success hinges on usage and financial modelling—ensuring data is accurate and drives real business decisions.

You will act as the primary customer advocate: listening intently to users, reviewing data driven scenarios, synthesizing feedback, and collaborating with engineers to deliver solutions that solve genuine problems.

Key Responsibilities

Product Ownership & Delivery

  • Own and refine the product backlog, aligning features with business priorities, customer needs, and technical feasibility.
  • Translate customer requirements into clearly defined problems, broken down as user stories, epics, and acceptance criteria with clear value focus.
  • Drive ruthless value slicing — deliver features in small, high-impact increments to enable early feedback and reduce rework.
  • Maintain predictable delivery and transparent road mapping , ensuring alignment between sprint outputs and roadmap commitments.

Data & Modeling Leadership

  • Define and validate financial data models , ensuring figures (e.g., allocations, pricing, usage metrics) are accurate, consistent, and actionable.
  • Hands-on configuration of automation/integration tools (e.g., Make, n8n, Zapier) to prototype and test data workflows; comfortably read and interpret API specs to validate feasibility.

Customer & Stakeholder Engagement

  • Be the deep customer advocate and business user proxy :
    • Deeply understand "Jobs To Be Done" in contract management, pricing, usage, and allocations.
    • Demonstrate and test product capabilities as a business user would, ensuring they solve real problems.
  • Lead customer workshops, proof-of-concepts, and pilot programs to capture feedback early.
  • Provide evidence to stakeholders that delivered capabilities are fit for business purpose, not just technically complete.

Measurement & Reporting

  • Define and track KPIs and success metrics for features and releases (e.g., adoption, usage, savings delivered, customer satisfaction).
  • Report on performance to leadership and stakeholders, ensuring transparency on outcomes, risks, and trade-offs.
  • Manage scope rigorously to deliver on time and prevent feature creep.

Qualifications & Experience

  • 5+ years as a Product Owner in SaaS/B2B environments, ideally with finance-related products involving data modeling, contracts, pricing, usage, etc.
  • Experience ensuring financial figures are modeled accurately and deliver business value; comfortable with data quality & analytics.
  • Ability to read/interpret REST API documentation and configure basic automation/integration flows (e.g., n8n, Make, Zapier, Workato).
  • Expertise in gathering/prioritizing requirements, writing acceptance criteria, and validating against real customer outcomes in data-heavy contexts.
  • Proven agile delivery (Scrum/Kanban/SAFe) with emphasis on predictable, feedback-driven results.
  • Bonus: FinOps, ITAM, SaaS financial management, or ERP/accounting integrations (e.g., NetSuite).

Key Attributes

  • Customer-obsessed – represents the voice of the user at every stage.
  • Outcome-driven – focuses on solving problems, not just shipping features.
  • Analytical & accountable – measures impact and reports results clearly.
  • Collaborative communicator – transparent with stakeholders, candid about trade-offs and risks.
  • Technically curious – eager to explore APIs, integrations, and new automation tools.

What We Offer

  • The opportunity to innovate on new growth product.
  • A collaborative and innovative product culture.
  • Exposure to enterprise SaaS ecosystems and workflow automation platforms.
  • Competitive compensation, benefits, and professional growth opportunities.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

The base salary range for this position is $80,000 - $93,000. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Posted 2026-06-20

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