Coordinator, Learning & Development - Americas

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Position Summary

The Coordinator, Learning & Development – Americas will play a key role in continuing the growth of the Learning and Development offerings in line with Firm strategy, defining and executing the strategic learning and development imperatives to underpin this vision and deliver rewarding careers for our people, primarily focused on people based in the Firm’s 10 offices in the Americas.

You are responsible for assisting in the implementation and evaluation of solutions that facilitate professional development and continuous learning for lawyers and business services professionals across the Firm’s Americas offices. Your scope will include improving the capability and performance of our lawyers and business services professionals through both formal and informal learning channels, utilizing a full range of modalities, from physical and virtual classroom, through eLearning, coaching, and social and collaborative learning.

You will work with lawyers and business services professionals across the business to plan and deliver virtual and in-person learning programs and implement solutions to suit business needs and wider objectives. There will be an emphasis on career development and the employee experience across all levels.

Our Team

The Americas Learning & Development Team is part of the Global Engagement and Development Team, which is responsible for:

• A reimagined professional skills curriculum
• The professional learning and training programs for lawyers and business services professionals
• The Firm’s Coaching Office and enhanced mentoring initiatives
• Associate and business services professional participation in committees and Firmwide initiatives
• People’s Voice Survey - recommendations and implementation
• Global Affinity Networks, which are open to everyone
• Refreshed and reimagined mandatory and compliance curriculum

The variety of our work across disciplines and offices across the world provides stretch opportunities for individual team members to expand their skills and professional competencies, networks and careers. We value people who bring a wide variety of perspectives. There is no one archetype for a White & Case professional. Difference is an asset, not a liability.

Duties and Accountabilities

• In collaboration with the Americas L&D team and wider Engagement & Development team, support the delivery of the Firm’s lawyer and business services professional skills training programs by managing participant and faculty lists and communications.
• Serve as the Americas L&D team’s liaison with events, HROD L&D, audio-visual, production, technology, catering, guest services, and facilities, coordinating production of program materials, tracking budget, and playing a leading role in day-of execution of program logistics.
• Assist in planning and executing broader L&D initiatives, including managing digital/online resources throughout the region by coordinating with internal presenters, outside consultants, and events professionals to schedule and arrange program logistics and produce program materials.
• Serve as a point person for the Americas team’s internal communications on L&D offerings in the Firm’s Americas region, including by authoring and promoting intranet posts, weekly training bulletin, invitation emails and calendar invitations, internal training calendar, information trackers and more.
• Serve as a resource to and triage queries from lawyers and business services professionals in the Americas region for learning, development, training and coaching.
• Participate in defining the overall training calendar for lawyers and business services professionals to meet business needs.
• Attend and contribute at regular meetings of Global Engagement & Development team, Americas Learning & Development Team, and special project working groups as assigned.
• Serve as the Americas team’s primary liaison with the shared services team that supports continuing legal education (“CLE”) and other training program data tracking. Ensure continuing legal education formalities are met for learning and development programming.
• Assist in managing L&D vendor relationships, including contracts and relationships with coaches, consultants, and online learning and development content providers.
• Manage and track Americas L&D team expenses by working with colleagues to process invoices and ensure costs are inputted into global budget tracker.
• Maintain department records, including curriculum trackers and internal calendars. Coordinate agenda and logistics for team meetings. Serve as point person for coordinating with other teams to avoid calendar conflicts and work with other regional team members to coordinate regular L&D training and program report information.

Selection Criteria

• Highly organized, able to work well under pressure, manage and deliver multiple priorities.
• Excellent written and oral communication skills, with strong attention to detail.
• High level of professionalism, diplomacy and discretion.
• Strong interpersonal skills and ability to work with individuals at all levels of seniority.
• Availability for occasional early morning and evening working hours as needed to support training program execution, including potential US travel to support off-site programs.
• Proficient with Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Proficient with virtual training and meeting platforms (Teams, Zoom).
• Familiarity with continuing legal education rules a plus.
• Familiarity with Workday a plus.
• Bachelor’s degree or equivalent work experience required.
• One to two years’ law firm administrative experience, with legal professional development or recruiting experience preferred. Flexibility to work occasional evenings and weekends.

This role reports to

Senior Manager, Learning & Development – Americas

Equal Opportunities

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact [email protected].

Benefits At White & Case

White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

New York Pay Range: $90,400 - $146,900. Salary range in other markets will vary.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.