Family Development Program Assistant
- Associate Degree in Human Services or related field, High School Diploma/GED and one year transferrable program/functional experience can substitute for Associate's Degree.
- Experience relevant to the role of the position.
- Working knowledge of Microsoft office programs such as Power Point, Publisher, Word, and Excel.
- Ability to work independently and as part of a team.
- Demonstrated ability to relate to diverse audiences.
- Ability to communicate effectively verbally and in writing.
- Ability to work in a busy office and prioritize work.
- Ability to meet travel requirements associated with this position.
- Ability to work flexible hours which may include evenings and/or weekends, as appropriate. Preferred Qualifications:
- Familiarity with NY State Office of Children and Family Services regulations.
- Maintain group email daily and forward emails to appropriate educators.
- Provide excellent customer service and professional client communication in person, via telephone and through email and other correspondence.
- Greet each walk-in client and determine need, refer to educator when needed.
- Organize and maintain inventory of grant materials as well as educational resources and order when needed with supervisor approval.
- Compile and prepare program receipts for payment and submit to supervisor
- Complete all data entry in local data system (as applicable) and state data system (as applicable) as well as end of the month paperwork and quarterly reports as part of funder reporting requirements.
- Assist with the organization and coordination of core program messaging activities (newsletters, etc.) and support the educators in their delivery of established program goals.
- May provide input to support the implementation of mass media efforts for the Family Development program.
- Ensure up to date blank copies of all paperwork are readily available.
- Maintain confidentiality of information regarding program participants.
- Assist in the coordination of identified administrative aspects of the Family Development Program including, but not limited to: mailing correspondence, maintaining files, etc. ensuring confidentiality of all information.
- Assist with coordination, compilation, and organization of existing program resources and program materials including newsletters and mailings.
- Perform general coordination activities including but not limited to attending staff meetings, timely reporting of expenses, working with other staff and general marketing of Extension programs.
- Assist educators in maintaining communication with childcare providers, parents, and the community through a variety of methods such as newsletters, e-mails, electronic technology, internet, social media, website postings, and content.
- Assist in community and agency events when needed and directed by supervisor.
- In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities.
- Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.
- Support the Association to maintain a safe working environment.
- Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard.
- Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
- Appreciate and embrace diversity in all interactions with clientele, staff, volunteers, and the public.
- Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.
- Aware of, and adheres to, established Cornell Cooperative Extension Association of Oneida County policies, procedures, and Cornell Cooperative Extension Skills for Success.
- Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner.
- NYS Health Insurance Program (including FREE Dental Insurance)
- NYS Retirement
- Long-Term Disability Insurance
- Total Care Employee Assistance Program (EAP)
- Voluntary Tax Deferred Annuity Plan
- Voluntary Flexible Spending Accounts
- Voluntary Group Universal Life Insurance
- Voluntary Personal Accidental Insurance
- Voluntary Legal Plan Insurance
- Voluntary Long Term Care Insurance
- Voluntary Auto and Homeowner's Insurance
- Voluntary Pet Insurance
- Voluntary New York's College Savings Program
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