People Operations Analyst

The opportunity

Delaware North is hiring a full-time People Operations Analyst to join our team at our global headquarters in Buffalo, New York. As a People Operations Analyst, you will be responsible for enhancing employee experience and fostering positive connections throughout the enterprise. If you are seeking a role that provides career growth and a fast-paced work environment, apply to join our team!

Pay

Minimum – Anticipated Maximum Base Salary: $62,354 - $76,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Partner with Site HR to support operational transactions and provide data-driven recommendations that enhance decision-making
• Manage HR data to improve employee experience while maintaining accuracy, privacy, and data integrity for reporting and insights
• Participate in the onboarding cycle by reviewing and validating new hire and promotion data for system integration
• Collaborate with process teams to keep Workday training materials current and aligned with process updates
• Support special projects and continuous improvement efforts across HR operations
• Ensure service delivery aligns with company policies and procedures to maintain compliance

More about you

• Minimum of 1 year of experience in a related position with emphasis on quality service delivery to an operating business
• Minimum of 2 years of operations experience in hospitality, foodservice, or a related industry
• Ability to work independently
• Knowledge of HR tools and platforms
• Independent problem-solving and analytical abilities
• Strong interpersonal and communication skills

Shift details

M-F

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$62,354 - $76,800 / year