Conference Center Coordinator

Conference Center Coordinator / Workplace Experience Ambassador

Hours: Monday–Friday | 8:00 AM – 5:00 PM
Compensation: Â $20-23 per hour

About the Role

Are you passionate about creating exceptional workplace experiences? Do you thrive in a fast-paced environment where no two days are the same? We are seeking a Conference Center Coordinator / Workplace Experience Ambassador who brings energy, professionalism, and a customer-first mindset to every interaction.

In this highly visible role, you will be at the center of daily workplace operations—supporting events, managing front-of-house services, and ensuring conference and collaboration spaces are always prepared for success. You will partner closely with site leadership, facilities teams, and vendors to deliver seamless operations and a welcoming experience for employees and visitors.

Key Responsibilities

• Provide exceptional customer service to all internal and external visitors

• Manage front-of-house services and confidently respond to and direct incoming inquiries

• Plan, coordinate, and assist with the physical setup of meetings and events, including furniture, signage, and audiovisual equipment

• Maintain accurate daily records of room bookings and event calendars

• Support facilities operations, including vendor oversight, equipment, and supply coordination

• Assist with additional services such as workplace operations, occupancy services, accounting support, and help desk needs as required

• Collaborate with the facilities team to ensure spaces are well-maintained, functional, and experience-focused

Skills and Attributes

• Outstanding customer service and communication skills, both written and verbal

• Self-motivated, reliable, and proactive with a positive, energetic approach

• Highly organized and detail-oriented with the ability to manage multiple priorities

• Strong collaboration skills and the ability to act as an ambassador for the team and workplace

• Proficient with computers and comfortable using multiple platforms to manage daily tasks

Education and Experience

• High school diploma or GED required

• 2–4 years of relevant experience required

• Experience in reception, concierge, hospitality, conference services, or a related field

• Catering or hospitality experience preferred

Why This Role

This position offers the opportunity to make a direct impact on the daily workplace experience while gaining exposure to a variety of operational functions. It is ideal for someone who enjoys service excellence, teamwork, and creating well-organized, welcoming environments.