Department Manager

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April

2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

We are currently seeking a Department Manager who will report to the Store Director as part of our dynamic team.

ROLE

The Department Manager will oversee the sales, team, and operation a product department within the boutique. This position will be responsible for driving sales and the team’s performance through the coaching, development, and reinforcement of the company standards.

MISSION

• Partner with Assistant Store Director & Store Director to align on corporate initiatives, team development, Employee Relations, product training, and operations.
• Manage the salesfloor through consistence presence providing an exceptional client experience.
• Responsible for Opening/Closing boutique and POS to operational and loss prevention guidelines.

• Develop and implement strategic actions plans to maximize department sales and client engagement that align to the boutique’s overall performance goals.
• Drive the department sales goals, KPI’s and team performances by coaching to Brilliant Basics principles.
• Analyze sales reports on daily, weekly, monthly basis to ensures the department is on track to achieve and exceed quantitative and qualitative goals.
• Responsible for staying informed and keeping the team updated on product related information such as stock availability and technical changes.
• Manage communication to Buying team related to business trends, client requests, and product feedback.
• Manage and support on escalated client issues in partnership with Store Director, Client Services and Operations team.
• Ensure department visual standards are maintained in the department to Visual Merchandising and Loss Prevention guidelines.
• Partner with Operational team on weekly cycle counts and inventory discrepancy reporting to maintain low shrink levels.
• Responsible for upholding Operational Guidelines to ensure compliance and successful store Audits.
• Demonstrates a sense of leadership and ownership of the boutique through in-depth knowledge of all policies and procedures.
• Develop strong working relationships with management team, corporate partners, and other boutiques.
• Other duties as assigned by management.

PROFILE

• Bachelor’s degree, preferred
• Minimum 3-5 years’ retail experience
• Minimum 2 years’ experience in retail management capacity
• Experience managing a team of 5 or more
• Ability to maintain calm under pressure in a fast-pace environment
• Proven ability to motivate and lead sales teams

A reasonable estimate of the base compensation range for this position is $100 - $115k plus bonus eligibility and a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and a retirement plan with employer contributions

S a int Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Regular

Start Date

2026-06-01

Schedule

Full time

Organization

YSL America Holding Inc.