Residential Director (7 OPWDD Programs)

Mercy Home for Children Inc.
New York, NY

Mercy Home for Children a non profit agency providing comprehensive services to the intellectual and developmental disable adult population is recruiting for a key person to join the Residential Administrative Team. The Director of Residences will provide overall management and direction for specific OPWDD residential programs including management of staff, controlling the budget, developing & implementing policies & procedures, participating in meetings, as well as coordinating the program with others in the agency. Represent the Agency by promoting and modeling Mercy Home mission and core values in all interactions. Here's the list of qualifications of what is needed to be considered for this key role:

  • BA Degree in the human services field is required, MA is preferred
  • Valid & clean NYS Driver's license
  • Minimum of 4-5 years with the intellectual & developmentally disabled population with 3 of those years working in an OPWDD setting in a managerial capacity
  • Excellent interpersonal, communication and organizational skills; computer savvy (Therap, Relias, Paylocity, Outlook, Powerpoint)
  • Experience in handling audits, writing POC & participating in Human Rights Committees & other committees

If you checked off these 5 items above, then review the job duties below and if they suit you, send your resume to be considered for an interview to: [email protected]

Job Duties

  • Provide leadership, support & guidance to managers & assistant managers of the Residential Group Homes.
  • Provide management with training in the areas of regulatory compliance, person-centered planning, conflict resolution, supervisory skills, and upkeep of the actual residence via regular supervisory sessions with managers and assistant managers using a combination of joint and individual sessions.
  • Maintain written logs of supervisory sessions and monitor staff follow-up on recommendations.
  • Visit each residence regularly to monitor programs, records, and services to individuals.
  • Review QIDP and CFA follow-up and provide oversight for initiatives in quality improvement.
  • Assist residential staff to prepare for audits, and assist in implementing suggested and/or necessary program changes identified by auditors. Write the POC & ensure all changes is carried out.
  • Support the clinical teams in each location to ensure optimal outcomes for the individuals we serve.
  • Participate in incident investigations and follow-up.
  • Assist in interviews with potential residential managerial staff, including union staff.
  • Attend agency, fundraising events and community functions, outside the regular work schedule, as required by the program.
  • Encourage and promote professionalism in our programs & participate in New staff orientation.
  • As requested by the supervisor, active participation in committees, internal and external to the Agency Mission, Strategic Plan, and Programs related to residences.
  • Conduct annual performance reviews of Residence Managers and to participate with Residence Managers in annual performance evaluations of Assistant Managers, clinicians & union staff.
  • Fill in, when needed, in a management role. Be able to assess when temporary staff is needed & oversee staffing patterns.
  • Be on call to the residences 24/7 and serve as weekend ADMINISTRATOR ON Duty (AOD) on assigned weekends and holidays.
  • Participate in inter-departmental meetings of the agency.
  • Adhere to Corporate Compliance Guidelines of Mercy Home.
  • Complete other tasks as designated by Sr. VP of Operations & Residential Administrator.

Mercy Home for children provides comprehensive benefits, 13 paid holiday, 12 sick days, medical, dental, vision, prescription, Afflac, Legal Shield, wellness programs, 403 (b) with Mutual of America, paid vacation after six months of employment. Eligible for benefits after 30 days of successful employment.

Posted 2026-02-12

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